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P Sen
It was difficult to get advice and upgrade over the phone, took time to prove my identity. Did not take my Plan Ref number and was insisting on name etc. I had to email, find the right email address and send. There is no email contact given on your website. The first time I got the wrong email ID and it bounced back, then I had to research and resend. You should improve your ways of communication with customers. Still lagging behind. It is restricted access.
6 years ago
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