After the first 12 months i was expecting my boiler to serviced but the engineer informed me that my policy was a landlord policy which it certainly was not. So i cancelled the policy that’s when the fun started i emailed them to let them know that i did not want this policy.and cancelled the Direct debit.then for the next year i received 3 letters from a credit collection agency saying that i owed them money for a policy that didn’t exist in the end i went along to the citizens Advice and they helped and now the policy is closed. and I’m with British gas.
5 years ago
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