I had a Landlord policy with them. I expected they came to do a service and then tested and gave me a landlord certificate. But it was unbelievable, they came and did the test first and told us it failed because it had not been service! If they did the service first, it would have passed!. I had to get another company to do the service. YourRepair would not come to do the LandLord Certificate because the terms and conditions says they have to do both at same time! So I had to pay the LandLord Certificate too! After one year, the contract expired; I cancelled my direct debit. YourRepair auto-renewed my contract without my consent. They then send the debt collector to collect so-call what I owed them. I ask YourRepair to cancel the policy after I paid the debt collector, YourRepair said I cannot! I have been with many companies before, YourRepair is the worst.