To not advise your customers you are entering a no get out contract when going with your company is disgraceful, my husband has lost his job and we can no longer afford this cover and to be told we have to pay over £300 to get out of this contract is sheer robbery, when reading the consumer act it states that you should for a "service" charge a proportionate amount and for you to do this is completely unacceptable and gross misconduct when you should have a duty of care to the well being of your customers, i am completely shocked by the companies attitude to a persons debt , a person with mental health issues who struggles with day to day life, this has left me feeling at a complete loss, my financial commitments out way what i can pay and now being told this is the last straw to push me to the edge. no help from your company at all .
5 years ago
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