Do not use this company. I suspect many of the positive reviews are false or just lucky customers. We ordered an item and Zaful did not provide DHL a complete address. They only put "Dallas Texas 75201" on the DHL shipping address. No name, no street (which were provided on the order). Zaful keeps saying it was my mistake and I need to find the package at the post office. They appear to use automated responses telling me it is my fault and no refund will be issued. Ugh. So frustrating. Do not recommend at all. They are Hong Kong based, so please don't believe you are dealing with a US based company or one that will stand by their service.