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Anonymous
Honestly, it’s what you’d expect for the price. My experience hasn’t been terrible, also hasn’t been great. I’ve gotten about 15 different items from them through the course of 3 or 4 orders and I’ve had mixed luck. Bathing suits tend to be really cute and of pretty decent material but run very small (especially the tops). Other clothing such as skirts and pants tends to be of pretty crappy material and fitting is hit or miss, but again, what you’d expect for 10 bucks. Occasionally you do get one thing that looks and fits great. Lingerie is really cute and really cheap...also really cheaply made. For the purposes of lingerie I don’t really mind if it’s not the most durable thing in the world, as I am not the type of person to drop $100 on something only one person will ever see me in, so I am pretty satisfied with these purchases. Customer service has been okay for me. Most orders shipped quickly. One time a single item in my order which was shipped separately didn’t make it and was returned to them, and customer service offered me either a partial refund or to resend it but I’d have to pay for full shipping again. This was irritating. Since it was probably their mistake the package didn’t make it I’d expect them to send it back to me for free or fully refund me. Also, communication was quite slow and it took over a week of back and forth of what seemed like a half-human-written half-automated messages to resolve the issue. But alas, once again, you get what you pay for. In summary, this is a solidly average company. If something really catches your eye, it’s worth a shot. It might just be made decently and fit you right. Or, worst case, it might never make it or be really crappy, in which case you’ll be out 20 bucks. P.s.: I do have a suspicion that they might alter reviews— I’ve definitely posted 3 or 4 star reviews and seen them pop up as 5. It might have just been a glitch... but that seems convenient. They also screen reviews for admin “approval” which I have a feeling might actually mean “filtering out all the 1 and 2 star reviews,” as these are suspiciously rare on the site. This annoys me and makes me a little reticent to continue supporting them. However, the community does post a lot of photo reviews which help you get an idea of what the real thing will look like. So if you do decide to get something, I recommend primarily referencing those.
5 years ago
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Zaful has a 1.6 average rating from 715 reviews

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