Material is cheap, same with manufacturing. Shipping takes a month or longer. My biggest issue is their customer service. It is hands down the worst costumer service I’ve received from any business. For example, I asked a representative for a return on an item (2 days after receiving the items in the mail), and all they responded with was roundabout emails that didn't allow me to return the items. Another example was when I received a coupon in the mail and tried applying it to my purchase. The worker proceeded to tell me that adding the coupon to my order “just simply couldn’t be done”. It was a waist of my time. When I asked to be transferred to the workers boss/superior (so that I could receive some actual help), they said that they couldn’t do that. Just outright bad business. Only clicked on 1 star because I had to click on one to submit it