I ordered two bathing suits in January, thinking that it would come one time for my spring break (as the website said it would). The site said processing would take 7-10 business days but after over a month, my order still hadn't been processed to ship. I contacted customer service about this issue multiple times and kept being told that there was a delay in processing because there was high demand for my order and it sold faster than they expected. Fine, I get it. Getting closer to my spring break, I contacted them again because my order STILL hadn't been processed. The rep said I could cancel my order and have it refunded but I did not want to because I still needed my items for the summer. I go back and look a day later and the rep had cancelled my order without my permission and refunded it to my wallet!! When I told my rep this she said to just order it again but I couldn't because the items were no longer in stock. Ok fine, im still reasonable at this point. So I just order new items and try to use my money from the wallet to buy them BUT it would not let me! so at this point I just want my money back into my account, im so frustrated.