It was my first time ordering from Zaful. After reading the shipping time and rules I realized that the international standard shipping for my country was estimated between 8 and 15 business days from the shipping day. I went ahead and placed the order, there were stuff that I wanted to take with me in a trip. The order was shipped on January 22nd and I received it on March 4th, a month and half later. Obviously the date of my trip arrived and I couldn't bring any of those items with me. Their customer service was terrible, I've been trying to reach out to them many times, and their only answer was that it was normal and it was in perfect time frame for the delivery... Recently they contacted me asking me about my experience with Zaful, after I explained again what happened, they told me that they would give me 100 z points for the inconvenience. I read about z points and found out that the value of 100 z points is $2 (I spent $80)!! It was definitely my first and also last time I bought from them.