Somehow the address I entered was incorrect/incomplete, even though I paid with PayPal which automatically enters my correct address. After waiting for weeks I tracked my package and realized it was at the post office waiting to be shipped as the address was not complete. By the time I found this out and tried to claim it from the post office, it was already returned to the sender. I contacted Zaful and asked them to cancel my order and give me a refund, to which they told me it was too late to cancel and to wait for my package to arrive. I told them it would not be arriving as it was returned to the sender. They said it was my fault and they do not offer compensation for lost packages. Worst customer service I have ever experienced, do not order from Zaful!!!