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Anonymous
Zaful is absolutely awful. I purchased a few bathing suits and the sizing was very inconsistent. I was able to keep a couple but wanted to return the others, and getting through to customer service is impossible and unorganized. There's no number for returns/exchanges so it's all "handled" through email. Except that it's not because they send the same auto-generated reply after you take the time to tediously enter item numbers and your reasons for return. It's a waste of time. I've been waiting since April and the suits are in a package collecting dust. I will never ever purchase from this company again and regret doing so.
4 years ago
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Zaful has a 1.6 average rating from 715 reviews

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