I ordered two watches off zalando when I opened the parcel there were two boxes inside one box containing a watch and the other empty I contacted zalando and asked them for a refund or send me the watch I paid for they told me there is nothing they can do and I should file a police report worst online shopping experience ever i contacted the European consumer rights and told them what zalando said and they were as shock as I was they said that zalando have breached the consumer protection act and they will be contacting them.
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