Will take your money but not deliver your order
Really disappointed with Zalando, and would advise shopping elsewhere! I placed an order on the 14th March and on the 16th March received an email to say it was on its way. Today (29th March) I followed up with zalando because I still haven’t received my order and to my shock I was told I will not be receiving my order! I find it very concerning that they took my money, failed to deliver and the only reason I got a refund was because I contacted them! Seems they were aware of the error but didn’t inform me until I asked. Recommend shopping elsewhere. I’ve been back on and can see both items are still in stock in the right size which makes me think it’s a complete scam because otherwise they would have sent my order to me instead of just refunding which was their default!
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