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Penny Thompson
Returned my item via Hermes and shared the same experience as many on here. Cocky emails from customer services virtually stating "when you do not receive your refund by 14th Jan then contact us again", no refund and no updates on the system as the the status of my return. Provided evidence of the return but no refund. I will not be using this company again and would not recommend using them under any circumstances
2 years ago
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Zalando has a 2.2 average rating from 115 reviews

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