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Alice
Have returned some items a month ago, still haven't received my money back. Customer support say they have tried to make a return 2 times already, but "it didn't work". No reasoning, no help. Only told that they'll try again and I need to wait for another 2 weeks, and it doesn't work again, they "will see what they can do". Awful experience!
4 years ago
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Zalando has a 2.2 average rating from 115 reviews

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Alice, Customer Support

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