I had a 30 day policy setup for auto renew with zego. On auto-renewal zego will collect money on random day 3/5 before your policy expires. Unfortunately i didn't have enough money on that time. I try to contack company before my policy expire on saturday to renew manually but here was no answer on the phone and chat with agent. Sunday they are closed so i contacted them on monday over chat agent because as usual he phone lines not working. After describing my situation and question on what's new quote is as i'm with you two years agent told me that he cant help me to renew the policy. Agent informed me that they will ring back in 5 days to solve the issue and they think that i will be waiting 5 days to renew my policy. Time to look somewhere else