I attempted to place a shoe order using zip and I got distracted at work and didn't complete my order so when I tried to go back and finish the order it had timed out and I had to start over so the 2nd time I finished placing my order and I received my confirmation email that the order had successfully went through and the 1st installment of 33.00 will be deducted from my checking account so when I checked my account I saw 3 transactions with one payment being reversed and credited back up my account so I called to see how did they deduct the 33.00 twice when the 1st order was never complete I only received a confirmation for 1 order being placed and the lady from zip said when you attempt to place an order even if you didn't hit submit the system automatically takes the money out and I couldn't understand how.