“KM3 – KEELEY was very pleasant in dealing with my change to my car insurance policy - The only thing that went wrong was that when the revised documents were sent through, the Statement of fact wasn't included, and I had to ring again to get this sent to me.”
“Apart from waiting for my call to be answered (approx 8 mins) I found the One Call operative *cw5* very concise and helpful and would recommend to others.”
“I have been with Onecall for 3 years, I have found them to be very competitive and they even rang me to advise me that I had set my excess higher than needed for my car
Would recommend as I have always found them helpful on the phone too”
“A very helpful service, lovely lady Casey CB8, clarified everything with me and told me not to worry about my previous insurer getting my no claim bonus document to her on time. All I had to do was send a copy of my renewal to her. Thank you, will certainly use you again.”
“Phoned this morning and spoke to sh4 who was extremely polite. I asked him to send me the copy of my Certificate of Motor Insurance and it arrived almost immediately after I had put the phone down. He did offer to sell me a reduced excess on my policy, but i decided not to take up the offer. I rarely drive my car and £40+ seemed more than i wanted to pay.”
“CE6. Very good service on the phone with all detail explained clearly. Anything that sales advisor wasn't sure about from my questioning an answer was sought swiftly”
“Great customer service, very informative and helpful. Very disappointed with claims department, they are very poor at communicating with myself and with the courtesy car team.”
