0800 HANDYMAN Reviews

Name: 0800 HANDYMAN
Address: 246 Upper Richmond Road West,London, London
Rating: 3.87

3.9 Rating 77 Reviews

70 %

of reviewers recommend 0800 HANDYMAN

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Phone:

020 3393 7981

Email:

socialmedia@0800handyman.co.uk

Location:

246 Upper Richmond Road West,London
London
SW14 8AG

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0800 HANDYMAN 5 star review on 22nd March 2017

Pat

Anonymous

Anonymous // 01/01/2019

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“I asked for someone who could hang pictures. He made a mess and hung 3 pictures that were meant to be side by side all at different levels. Just a disaster. In fact if you had a 0 star that is what I would have clicked on.”

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Posted 7 years ago

“I explained exactly what the problem was before the guy came round to make sure that no one's time or money was wasted, specifically mine. I also told the guy to bring a specific tool set as i knew how to fix the problem but just didn't have the correct tools. The guy turned up with no tools nor clue how to fix it and tried to charge me an outrageous consultancy fee for doing nothing. A very small and easily fixable problem turned into a huge problem and after paying the consultancy fee they turned around and told me it couldn't be fixed. I then had to go through quite an ordeal to get my money back. Absolute cowboys!”

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Posted 7 years ago

“Booking was wrong. Wrongly priced. You need to request measurements and photos to gain some certainty of the job as you seemed to want more than knee man”

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Posted 7 years ago

“punctual and got the job done..”

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Posted 7 years ago

“Good work. Satisfactory. Indeed, wondering what email to use as have other issues I would want checked please. Challenge is I am out of the country but since you already know the flat, it would be appreciated if you could send an email so we can have a conversation on this matter. Thank you.”

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Posted 7 years ago

“I like the way that they operate a localised service for small jobs. With leaflets coming in the letterbox daily from other suppliers, it's nice to know that I will get a trusted response. 0800 Handyman - Keep up the good work!”

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Posted 7 years ago

“Turned up early, did work very efficiently, friendly and helpful staff member”

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Posted 7 years ago

“Always fantastic, quick, tidy, polite. Lifesavers.”

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Posted 7 years ago

“We have used Handyman on a few occasions this year and we were very impressed with their professionalism, their kindness and efficiency. No problem was toot big for them to deal with.”

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Posted 7 years ago

“Heath done a fantastic job. repairing and painting our office wall. thank you”

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(None Selected) - Posted 7 years ago

“Fantastic service from first call to completion of the job, wouldn't hesitate to recommend their services”

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Posted 7 years ago

“New to area and tried local ads to source a reliable plumber and electrician. 0800 HANDYMAN sourced tradespeople who handled the job expertly and on time.”

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Posted 7 years ago

“Needed to replace a low level traditional toilet cistern. New cistern was the same size and shape as the old one, so all old connections fitted perfectly. It took your plumber 3.5 hours to do this job which could easily be done within 1 hour. Your plumber used lots of my Plumbersmait (he didn't bring any himself) to seal the connections between the cistern and the toilet pan. Plumbersmait should not be necessary. The next day I detected a leak on the water inflow. The plumber came again and tightened the nut, so the leak was gone, however, in tightening the nut he had also turned the inside ball valve system sideways, so the whole system did not function at all. Unfortunately I noticed this only after he had left. I do not want your plumber ever to come back to my house. I have since bought a replacement ball valve system and fitted it myself. I have in the past had very good experiences with your company, but am now very reluctant to call any of your workforce out again.”

Helpful Report

Posted 7 years ago

Hello - thanks for your review, we always appreciate customer feedback. Having investigated your issue I can confirm the following The plumber was onsite for that amount of time but we charged you for 90minutes only which equates to 1.5hours. We then sent him back the next day when you noticed the leak. When we contacted you at the time you confirmed you were totally happy with the works, nothing was ever mentioned about the ball valve being twisted as we would have been happy to help you. Unfortunately we feel this review is extremely unfair and have had no direct contact from you. Should you have any further questions please do not hesitate to contact us directly.

Posted 7 years ago

“Very disapointing service. I wouldn't recommend this company.”

Helpful Report

Posted 8 years ago

Hello. We always take customer issues extremely seriously. Could you provide us with further contact details so we can investigate this matter properly. Alternitively If you should wish to contact us directly regarding this matter please call the office on 0208 481 2120

Posted 8 years ago

“When I called your office to book I was quoted £40 an hour plus VAT, as it was my first time hiring a handyman I asked how much roughly it will cost to fix the downstair light, upstairs in my son's bedroom and the door bell which was working until two weeks ago; I was quoted approx £60 plus VAT Your guy came too early, spent 10minutes downstairs and said we need to hire professional electrician, spend 5-10minutes to fix my son's light , didn't bother to check the bell. Said he needs to get to another job in 40 minutes. He was meant to give us a quote for the decorations we had to ask him. He only took pictures. He then went downstairs to get the invoice was down stairs for almost 15minutes, I had to go outside to check if he was still outside. I was charged £72 for 5-10 job. The job was not complete, he was slow, despite this he didn't even bother to look at the bell downstairs. I am greatly disappointed in your service and would not r commend you.”

Helpful Report

Posted 8 years ago

Hello Maria, We always take customer issues extremely seriously. It is a shame you have taken to social media to vent your displeasure rather than make contact directly. Unfortunately your version of events is not born out by our call recordings or CRM. 1) Our engineer arrived early 2) The job was completed to agreed specification and the call recording indicates you were happy to pay. We have never been made aware by you of any outstanding further issues 3)All our quotes are exclusive of VAT this is made clear at the time of booking and in all of our terms and conditions. 4) The card payment you made was declined, hence our need to recover the money. If you should wish to contact us regarding the s matter please call the office on 0208 481 2120

Posted 8 years ago

“A no-show. I booked a handyman for 8.00 am and received a call at 8.15 from the office saying the information hadn't been passed on and we should reschedule because no handyman could actually come! Needless to say I had scheduled my morning especially to make this work: what a waste of time and money this was. So unprofessional. There should be a policy of compensation in such cases.”

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Posted 8 years ago

“I needed someone urgently and Marek arrived 48 hours later. He put up curtains, Velux blinds, heavy mirrors, house numbers and various other small jobs. He was professional, polite, neat and very quick and efficient. I highly recommend using these guys Bec”

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Posted 8 years ago

Many thanks for your positive review we really appreciate it

Posted 8 years ago

Many thanks for your positive review we really appreciate it

Posted 8 years ago

“We needed a handyman to complete a small job at short notice. I called 0800 Handyman and Joshua was with us an hour later. He completed the job confidently and professionally. Very impressed! Will definitely use them again.”

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Posted 8 years ago

“great service from our first phone call, terrific job done by Wieslaw who could not have been more helpful, efficient and cleaned up after the drilling! He worked fast, was full of good ideas and fixed our house like a magician! getting all our jobs done was like a dream come true. we will definitely be using 0800handyman again and wish we had known about them sooner.”

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Posted 9 years ago

“I had a great experience after being referred by a friend to 0800Handyman. Upon moving into our new place, there were so many things that we needed done to make the place feel like home. Adrian, the handyman was professional and very hard working. He focused on accomplishing everything very efficiently but also very safely (i.e. hanging heavy artwork and chandeliers) knowing that we have a small child in the house. We will always use this service. Really, really happy!”

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Posted 9 years ago

0800 HANDYMAN is rated 3.9 based on 77 reviews