17TRACK Reviews

Name: 17TRACK
Rating: 1.16

1.2 Rating 292 Reviews

4 %

of reviewers recommend 17TRACK

Company Reviews

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Metrics

1.2

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email

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17TRACK 1 star review on 23rd April 2025

Anonymous // 01/01/2019

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“Still waiting for my order keep saying that my tracking number can't be recognised.”

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Posted 1 year ago

“Ordered from a company, that used this tracking system. Said my order had been delivered. Never got my order. Scam, scam scam....”

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Posted 1 year ago

“Scam Scam Scam, says item was delivered to address given but nope it never was, an expensive lesson learnt, never buy online while having a drink.”

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Posted 1 year ago

“Scam is am currently fighting PayPal with this as they have said they have delivered it when they haven’t”

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Posted 1 year ago

“FAKE. -5 stars, NOT 1 star Tracking originally said delivered at 2:37AM, then later changed to 14:37. CCTV footage checked 1/2 hour before and after that time. NO vehicle or person appeared. NO package. Tracking says arrived at my Post Office and sat for 5 days before sending out for delivery. Yeah, right. Call your credit card company.”

17TRACK 1 star review on 12th October 2023

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Posted 1 year ago

“This site is a same scam. With a seller from China. The seller never sent an item and this site letting this site 17 track.. to tracking their status but the tracking number is never exist or invalid. Never ever place an order from facebook you will never get your order but the headache.”

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Posted 1 year ago

“Same story as everyone else. Said delivered three weeks ago but it wasn’t. Have cameras and someone is home during the day. Reached out to company and they said to reach out to post office. That’s not how it works people. Fraudulent.”

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Posted 1 year ago

“SCAM SCAM SCAM SCAM Order a air fryer on a bargain site order was confirmed and shipped out from Singapore arrived in London customs and was processed by 17TRACK Then 1 month later they sent a confirmation to say it was delivered and gave an address up in Scotland I lived In Devon (South West Country).”

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Posted 1 year ago

“Scam, scam, scam”

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Posted 1 year ago

“Total scam !!! This site is telling me my package was delivered to my home address in Alaska. I live in North Carolina and the provided address is to my home in NC. They tell me I should check with my local PO to see where my package is. And everything they send says it was delivered to Alaska. I have cameras everywhere and this delivery never happened.”

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Posted 1 year ago

“This is clearly a fabricated shipping site that allows scammer sales sites ways to make their scams look authentic. You'll see bogus dates and times and information that will 'look' like something is coming, but it is not. It never will. There is never a product. It's simply a part of a massive money grabbing scam. Someone's getting loaded.”

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Posted 1 year ago

“Après avoir lu les commentaires j’avais peur de mon achat fait sur Facebook pour Pandora (suppose) et bien avec 17 track j’ai suivi le colis et tout est arrivé au temps prévu”

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Posted 1 year ago

“Apparently, 17Ttrack accepts the retailer’s input that an item is delivered when it was not delivered. According g to 17Track’s statement, they accept data inputted by the retailer of the delivery status and not the actual company delivering the package. If 17Track wants to be legit, they need to be able to validate tracking and delivery via the company actually handling the package.”

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Posted 1 year ago

“Awful, horrible, fake, and fraud. Ordered a pair of shoes via an "Australian" website. Got a confirmation email after the transaction from a Chinese-based organisation I had never heard of. Shortly thereafter, the comms around tracking were handled by 17Track. The comms over the course of the next month told a lovely tale - the order progressed from Wenzhou to Shanghai to Australian customs to Australia Post to....... "Delivered". Alas, after 6 weeks of waiting, no delivery has arrived. I have reached out for assistance and to check the delivery details. Nothing. No response. I note on other reviews, 17Track have made a point of telling people to reach out to the retailer about the status of their deliveries. However, from the time the "retailer" transfers ownership to the "carrier" it is the carriers responsibility's to ensure safe transit of the items. If the carrier never received the items from the retailer, the carrier shouldn't be commenting on the status of the delivery. Anyway. Fell for the scam. No one to blame but myself. If you order something online and you see 17Track as the carrier, call your bank and try to get refunded ASAP.”

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Posted 1 year ago

“Facebook put an add out to buy shoes by Tory Burch via Saks Off Fifth...totally scammed out of $100. Fighting via Citibank to get my money back as nothing was delvered and the website is now totally defunct to contact anyone. This is so wrong to make money off of innocent people.”

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Posted 1 year ago

“Said that my order had been delivered never received it this is a scam never use them”

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Posted 1 year ago

“Hi I ordered from china followed the shipping for months said goods had been delivered successfully I never received wouldn't use again best to avoid”

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Posted 1 year ago

“I was told that my order had been successfully and signed for on the 29/8/23 at12 30 I never recived and never signed for any thing I have e-mailed them and not heard yet”

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Posted 1 year ago

“Tracing site says my order has been delivered ITHAS NOT. I am so disappointed about time you stopped scamming people.”

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Posted 1 year ago

“I ordered several items from US Crossbow. The company states that is was delivered at 1:30AM. NO one is out making deliveries at that time. They offered me a 10% refund. I am afraid I fell for the SCAM”

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Posted 1 year ago

17TRACK is rated 1.2 based on 292 reviews