1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,115 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, on time, and were fair on pricing.”

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Posted 2 years ago

“I purchased on line a Die Hard battery to be installed, when they came I was given an Exide battery and was told thats all they had. Since I needed a battery I had no real choice but to except it. Installer was efficient and nice enough.”

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Posted 2 years ago

“ON SCHEDULE & EXCELLENT SERVICE”

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Posted 2 years ago

“I have a Fiat E.AAA would not honor the service they were going to tow my car to a repair facility! So finding battery was not easy.After some phone calls and research online i found 1800 battery.I did it over the phone to make sure i ordered the right Battery .Even then the technician arrived with the wrong one but it was really easy to contact customer service and the technician was back in no time with the right one all this in the right time window”

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Posted 2 years ago

“Great service! The tech arrived early and was able to change out the battery in a flash. They came to my house. It was convenient not having to schlep all over town to get this done.”

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Posted 2 years ago

“Our technician was very good and had a great personality.”

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Posted 2 years ago

“The service was wonderful. The man who helped me was kind, knowledgeable, and professional. He was very efficient and had my car up and running in a little bit over 30 minutes. Overall it was a great experience from start to finish.”

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Posted 2 years ago

“ETA was listed as 2 hours. Tech didn't arrive for 2 days, after multiple calls and promises that he was "on the way". Once he finally got here the installation was very quick and everything works fine.”

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Posted 2 years ago

“Came early and finished right away.”

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Posted 2 years ago

“1-800-Battery had me on the road within two hours at a reasonable price. I would use them again should the need arise.”

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Posted 2 years ago

“Fast service, friendly technician. Very happy!”

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Posted 2 years ago

“Im giving a 1 star review as I wish I could give a 0 star review, the customer service rep on the call informed me that the technician would may not be able to make it to my place on my initial scheduled day and if I could wait to schedule for the next day it would be "GUARANTEED" that the technician would make it to my place at 9am my time. This DID NOT happen and I am mainly upset about the fact I was lied to and paid over 300 for my batter and service tech and no one came to my place as the time I scheduled for. The vehicle is my means to move around and get to my place of work and this miscommunication from the customer service rep was not professional and careless, ... if they were NOT sure a technician could not make it to my place at a "Guaranteed" time, they should have just been honest instead of guessing and lying about it.”

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Posted 2 years ago

“I was charged $293.99 for a DieHard Silver battery. The man who installed it brought a battery that wouldnt even fit first then brought a $180 Valuecraft battery. He told me what he paid for it. When I said I wanted the battery I ordered. He said they’re all the same and had no way to contact the company. Chat was shut down without responding to my complaint.”

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Posted 2 years ago

“They quoted me one price then charged me for another. Car battery died after 4 months. The battery is under warranty but they wanted to charge me $511.31 to come back out to replace”

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Posted 2 years ago

“Technician Rob Polk was the best.”

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Posted 2 years ago

“Awful - do not use this company!!! They brought me the wrong battery and are now trying to charge me $99 for their screw up!! Great concept but very poor execution. In the future, just got to a local shop. This company is not worth the convenience. I will be reporting to Better Business Bureau etc. and seeing if a class action lawsuit is suitable.”

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Posted 2 years ago

“Deceptive practice. My order showed a DieHard battery with UPC code - they installed a FVP brand that I never heard of before. Had I not noticed the difference in the color of the top of the battery and questioned them - I would have never known.”

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Posted 2 years ago

“Very pleased to find a company that would come to my home to replace my car battery that died. The installer arrived at 9pm after a long day (following Hurricane Ian) and did a very professional job. I would definately call 1-800-battery again should the need arise.”

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Posted 2 years ago

“It was great. Couldn't have changed that battery with out your help!!”

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Posted 2 years ago

“I am thrilled with this service! I work from home and it is difficult for me to get out during the day to run errands and take care of the issue I was having with my battery. The battery in my vehicle is not in a typical place under the hood either so it was a little more complicated, to me anyway, so it made it difficult for me to do this on my own. Beyond all of that it was extremely convenient I made the purchase in the morning and by the end of the day the battery was replaced, the technician was awesome, very kind and was out of there in 15 minutes. Can't say enough about how happy I am with this service”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,115 reviews