1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,945 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, Efficient, Courteous Service”

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Posted 2 years ago

“My car battery was replaced at home within a few hours of ordering, and it was $70 cheaper than wrench.com. Super easy, from start to finish, and the communication was exceptional. Highly recommend.”

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Posted 2 years ago

“My Battery died on Labor day leaving me with few options. 1 800 Battery sent me confirmation and was out to fix my battery situation in 4 hours on a holiday in which most businesses were closed. I felt the price was fair and the tech was professional, being friendly for him having to work on Labor Day. Thank you 1 800 Battery.”

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Posted 2 years ago

“The technician was quick and efficient, he came on time on Labor Day, and the price for my car was lower than that of other vendors. I called a couple of times the customer line with questions - the operators were polite and helpful. Overall I had a great experience.”

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Posted 2 years ago

“I set an appointment for the 8am-10am window and took the morning off of work. As of 11am, no communication, no show, so I called. Incredibly nice CSR said the tech was 5 minutes away from picking up the battery and then I would be able to track. By 1:45, no communication, no show, so I called again. Another incredibly nice tech said he would check and call me back. Tech evidently bailed on them, dispatcher said there was nothing they could do other than send someone tomorrow morning but they couldn't be here until 9:30 because they lived some distance away. So, no battery, lost a day of work- and I'm not inclined to gamble on someone showing up tomorrow. Aside from courteous CSRs, couldn't have been a more disappointing experience, and I still don't have a battery. I won't do this again.”

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Posted 2 years ago

“Great job!”

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Posted 2 years ago

“The wait was too long but the customer service rendered by the technician, Eddie Davis, was excellent.”

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Posted 2 years ago

“The process was simple and smooth. I would recommend this service. jg”

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Posted 2 years ago

“Never showed up on the day of service. Technician went home for the day and I was never notified. They promised the technician would arrive at 8am the next morning and he was almost an hour late. Also very overpriced.”

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Posted 2 years ago

“Christopher did a professional and efficient Job. Thanks, Paul”

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Posted 2 years ago

“Great job all around!”

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Posted 2 years ago

“Very reasonable price and fast service, especially on a holiday weekend, I truly appreciate their service! The technician was on time, knowledgeable, and fast. I would highly recommend and I will be using again!”

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Posted 2 years ago

“Charged for no service”

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Posted 2 years ago

“Was very impressed. Technician showed up on time; was very friendly and was very efficient. Whole process was very easy”

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Posted 2 years ago

“Arrived timely. Tech was thorough and I was up and running quickly.”

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Posted 2 years ago

“Lack of communication. Called for service around 2:15pm, was told a wait time of 2 hrs 2 min. If not for me calling, texting and chatting on webpage to find out where the technician was, no one would've called me to let me know your service was running very late. I was given several excuses that seemed like lies - the tech was out bc of covid, the tech forgot a tool he needed and had to turn around to pick up, I was told carlos was the tech, then informed it was someone else...basically I was given the run around. Finally got battery changed out around 6:30ish. I probably wouldn't be as disappointed if there had been truthful communication on 1800battery's side - but the lack of communication is what really upset me more so than the later time quoted.”

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Posted 2 years ago

“Five Star service!!! Chase is excellent and very personable. He went above and beyond to even clean my battery post and applied a solution to prevent the return of the excessive corrosion. Five-star service!!!”

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Posted 2 years ago

“Excellent same day service. Something to note you will only get a text notification once your technician is actually on the way to you from picking up the battery. If you want to know a status update you can call the number and they will let you know. Very satisfied customer.”

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Posted 2 years ago

“Technician was unable to remove old battery after an hour of trying. My vehicle was inoperable afterwards and had to be towed. Once at the repair shop, I was in and out within an hour. 1-800-Battery still charged me $99 and I got nothing out of it. Beware.”

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Posted 2 years ago

“Terrible service! Never received my refund made several attempts to inquire my refund. Came out to replace my battery, and it wasn't the battery. The onsite service techs couldn't remove and directed me to call customer service. My vehicle was towed to a local car dealership. They ended up going to the dealership to retrieve the battery and did not put my old battery in, and never received my refund! Definition if a crook if you ask me:(”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,945 reviews