1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,948 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am very dissatisfied. and angry.i was in an urgent hurry. my battery was supposed to arive between the hours of 5 and 7 pm on saturday the 16th of july 2022. didnt show up until the next day about 3 pm. as a resuld my mother is very sick and could have been prevented if i would have had the battery to tansport her. so we waited with no call,text,nothing...i couldnt get anybody to help on customer service via text and call. and i left messages. no call back..... i have sent e-mails expressing this....no response........but the technician Ervin Herron was great”

Helpful Report

Posted 2 years ago

“Great service. Thanks to Chase. Everything went perfectly.”

Helpful Report

Posted 2 years ago

“First thank you again Eric, brother you do it right. Put in a asap for battery and install, Eric arrived here in less then an hour. Took no time at all to switch out old and new, before you all go to auto parts check this site out! Worth the extra 5 mins.”

Helpful Report

Posted 2 years ago

“PLACED ORDER AT 1153 A.M. ONLINE AND WAS GIVEN A 2 HOUR 20 MINUTE WINDOW. MY CARD WAS CHARGED IMMEDIATELY. 3 HOURS GOES BY. CONTACTED THEM VIA CHAT FEATURE ONLINE. BEYOND RUDE, BY FAR ONE THE RUDEST PEOPLE I HAVE EVER COME ACROSS. WHEN I MENTIONED IT HAD BEEN 3 HOURS, THE CUSTOMER SERVICE REP SAID OOPS WE SHOULD HAVE REACHED OUT EARLIER BECAUSE THE TECH IS NOT RESPONDING TO YOUR ORDER. I ASKED TO HAVE AN OWNER AND/OR MANAGER GET A HOLD OF ME AND THE RESPONSE WAS NO! DUE TO EVRYONE HAVING COVID. I ASKED FOR MY MONEY TO BE RETURNED AND PROOF EMAILED TO ME. WAS TOLD THEY NEVER RAN THE CARD, BUT MY C.C COMPANY SAID IT WAS RUN. GOT AN EMAIL SAYING THE ORDER WAS CANCELLED. HAD TO BOOK ANOTHER COMPANY TO COME OUT, WHICH THEY DID FOR ALMOST $100 CHEAPER AND SUPER FRIENDLY. THE NEXT DAY, WHILE IM IN LINE AT THE GROCERY STORE, 1800 BATTERY CALLS AND TEXTS. I DECLINED THE CALLED AND RESPONDED TO THE TEXT, STATING THE ORDER HAD BEEN CANCELLED 24 HRS PRIOR. GOT A VERY NASTY RESPONSE FROM THE TECH. DO NOT, FOR ANY REASON USE THIS COMPANY. THEY WILL CHARGE YOUR CARD, LIE ABOUT IT AND NOT SEND ANYONE OR SEND SOMEONE A DAY AFTER YOU NEEDED THEM. I MISSED AN APPOINTMENT WAITING ON THIS COMPANY. THEY DESERVE ZERO STARS.”

Helpful Report

Posted 2 years ago

“Super easy - love convivence of having the battery delivered & installed!”

Helpful Report

Posted 2 years ago

“Excellent service. They came to my home and installed the new battery for a 1990 Miata three hours after my call. The technician showed me the electrical capacity of the new battery before and after installation. He also had me inspect the electrical connections. Finally he had me start the car to make sure the battery was functioning per specifications. Whatever the additional cost above the cost of the battery was well worth it.”

Helpful Report

Posted 2 years ago

“I can’t remember the technician name, but he was on time and quick with the battery replacement. He even helped show me where the battery was at on my new car (in the back) 😂. That was a first for me. I’d highly recommend this service if your cat is dead and need a new battery.”

Helpful Report

Posted 2 years ago

“Sheldon is amazing - he quickly verified our battery issue and replaced it. He had me on my way almost immediately. He was polite, friendly, and on time. Can’t recommend enough?”

Helpful Report

Posted 2 years ago

“Love it. Will use again when needed.”

Helpful Report

Posted 2 years ago

“The service was very good. The technician handled everything professionally and efficiently.”

Helpful Report

Posted 2 years ago

“Awesome service. Placed my order yesterday and my battery was replaced this morning. The cost is a little more but it's worth the convenience and you can pay in installments through Affirm. Would recommend.”

Helpful Report

Posted 2 years ago

“Excellent service! The technician arrived on time and quickly proceeded to replace the old battery. I highly recommend consideration as a first solution!”

Helpful Report

Posted 2 years ago

“Great guy Maverick.I give him above 10”

Helpful Report

Posted 2 years ago

“I was able to get same day service. However, it took over 5 hours for them to arrive and they were not able to properly install my battery. I had to go to the dealership the next day to have it installed.”

Helpful Report

Posted 2 years ago

“It cost a little more than doing it yourself but is worth it. The tech was great, tested my existing battery and alternator.”

Helpful Report

Posted 2 years ago

“Just overall a 1st quality job. From the online ordering process, to order status updates, to final parts product quality, to service appointment time and service delivery, all were A level quality. In particular, my service mechanic did a wonderful job...beyond expectations. My job turned out to be a major headache with unknown twists and turns. Yet he stuck with it, managed through the headache, twists and turns, and finished the job. He finished every little bit and did it with the utmost care to my vehicle. Things that I would have skipped. I cant be more pleased and satisfied with the overall service!!!”

Helpful Report

Posted 2 years ago

“It was a harder job than expected but technician (Albert) was able to get the job done. We both learned a lot about changing a battery on an X1”

Helpful Report

Posted 2 years ago

“So thankful to have found this service ! They were quick on time and the gentleman I had was SO friendly and nice to answer all my questions !”

Helpful Report

Posted 2 years ago

“This was my first time using this service, and it was amazing. The convenience of not having to leave work to get a new battery or install it myself was fantastic. Being a veterinarian in a high volume community clinic, I do not get much free time in my day. I cannot thank you enough, and definitely will be recommending to anyone who needs a battery in the future for sure!”

Helpful Report

Posted 2 years ago

“Great job, I appreciate that you bring the new battery to you when you get stranded. A little longer wait time than originally quoted but definitely appreciated the job you did”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,948 reviews