1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,057 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Quick and easy transaction. I was completely satisfied.”

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Posted 6 months ago

“So far so good. Guy shows up, puts battery in, car started. Honestly the battery didn’t look new, however “chat” feature advised me the battery is new. A warranty is in place as per this company, and hopefully the battery lasts. Still a little shady to me, but we’ll see. Nothing is over until it is.”

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Posted 6 months ago

“Outstanding. Delivery a nd instalation fast and painless”

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Posted 6 months ago

“Mr. Walker did a first class job of replacing my battery. He was on time and took care of everything. I would highly recommend him and 1-800-battery.com to family and friends.”

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Posted 6 months ago

“I could not possibly be more happy with the service I received from Battery.com. From the quick initial response and near instant reply to back-and-forth concerns or questions throughout, to the super professional, knowledgeable, and personable technician, Kevin Moran, I was absolutely beyond satisfied with the service. Yes, it was more costly since I was out-of-town and had no resources to get and install a new battery on my own, but the convenience and peace of mind brought to my husband and me - largely due to Kevin's assuring expertise that, no, it was just the battery and not the alternator - was WELL worth it. Great experience with a super company.”

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Posted 6 months ago

“The technician was on time, friendly, and did a great job”

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Posted 6 months ago

“Great communication and well executed! Thank you”

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Posted 6 months ago

“Service was very fast. Both the guy on the phone and the man who installed the new battery were very polite and informative. I'm very happy with this company.”

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Posted 6 months ago

“Service repairman was very timely, efficient and friendly. I thought price was a little high, but in time of need it was ok.”

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Posted 6 months ago

“The Tech was great. answeed all my questions, was on time, and very knowedgeable. It is very rare these days to find this high level of customer service. your website is well done and very user friendly. Overalla great experience. Jim Ppabich”

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Posted 6 months ago

“I can't believe how quick and easy it was to book and get my new battery! Mark was incredible - so nice and worked quickly to get the new battery in”

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Posted 6 months ago

“Very convenient. Still awaiting a copy of battery warranty.”

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Posted 6 months ago

“The service was excellent but the wrong battery was brought, although I did confirm the battery numbers three times, but it was the wrong battery. It did not fit in the well the way it should but I was able to get the cover over it enough to close the trunk panel. If I was not selling the car I would have returned the battery for the correct one I ordered. Disappointed!”

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Posted 6 months ago

“showed up on time. Had to login to see my status not goood”

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Posted 6 months ago

“This is a scam. I ordered a Die Hard Gold and received a FVP Platinum. I have sat on hold for 1 hour with "customer service", left 2 messages, attempted the chat and they never answered. You can't even access the reviews from their webpage. They claim you have 30 days for an unconditional return but they never answer. I am reporting them to my credit card company as fraud.”

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Posted 6 months ago

“Willie was absolutely AMAZING and so helpful. There was an issue and Willie was as able to troubleshoot until he found resolution. Without him, nothing would’ve worked. He’s a great asset to the company.”

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Posted 6 months ago

“Jeff was amazing and very helpful!”

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Posted 6 months ago

“So trustworthy and fast! Will always use the service when needed! Thank You!”

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Posted 6 months ago

“I was in a tough spot and needed a battery. Called 1800 battery and they gave me a quote for the type of battery my car needed. I placed the order and they had a technician out within 2 hours and installed the battery. He was very knowledgeable. He also had great suggestions for servicing the car and maintaining battery.”

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Posted 6 months ago

“Maverick was a very nice man.”

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Posted 6 months ago

1-800-Battery is rated 4.3 based on 5,057 reviews