1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,059 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the customer service representative who took my order was very efficient and all about business. He was also very pleasant to work with and turned what is typically a drag of a conversation into a pleasant experience. This is an exceedingly rare skill. The tech who installed the battery was no slouch either. She got right to work on the install and maintained a great demeanor even though I had left some things in the car that were in her way, She pleasantly asked where to put them and then went right back to the removal of the battery and the installation of the new one. She continued with a cheery demeanor even after disovering she had to return to the shop because they had sent her out with the wrong battery. She sped back to the shop, obtained the correct battery and came back and completed the intall. If i hadn't known that she had to run back to the shop I would not have noticed the extra time. I am happy to report that my experience was exception and that I am quite surprised that I found something as mundane as a battery replacement a pleasant experience.”

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Posted 9 months ago

“the technition arrived in the agreed upon time frame and did a terrific job,”

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Posted 9 months ago

“Incredible service! I was given an estimated wait time of four hours, and the technician was there in TWO. I received several text messages with updates, as well as a phone call from the technician, who was extremely knowledgeable and courteous. What started as a stressful day (finding out my battery died), ended so pleasantly. 10/10 stars.”

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Posted 9 months ago

“Placed my ordered easily, there were a few selections to choose from. The technician arrived a little early but I got text messages letting me know he was on his way. He was professional and friendly and took care of the battery switch in no time. I would definitely use 1-800-Battery again.”

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Posted 9 months ago

“Sergio Lopez was very nice and replaced my beetle battery which worked nicely on the next day. Appreciate him coming at 8pm to complete the appointment.”

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Posted 9 months ago

“Isaac was awesome....He was professional, courteous and did a great job....”

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Posted 9 months ago

“Busy day but got the job done! Fast and efficient work!”

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Posted 9 months ago

“Came in clutch! Needed help and the tech went above and beyond!”

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Posted 9 months ago

“Very satisfied with the service. Couldn’t have made it any better.”

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Posted 9 months ago

“More than expected”

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Posted 9 months ago

“Awesome service...very professional...very personable...”

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Posted 9 months ago

“1-800-Battery dispatched a technician within 2 hours of my request. He was friendly and professional. The problem was diagnosed in minutes. Thank you for this great service!”

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Posted 9 months ago

“convenient price ok Eddy duran was pro”

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Posted 9 months ago

“Super convenient, great technician !”

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Posted 9 months ago

“Raymond was great”

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Posted 9 months ago

“Five out of five! This service was absolutely a life saver! The car battery arrived quickly and the person who installed it was amazing. I highly recommend!!!”

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Posted 9 months ago

“We were very pleased with our service but expected more updates and tracking info regarding the delivery date.”

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Posted 9 months ago

“My new battery was installed quickly and professionally! Kamal was excellent at replacing my battery and explained things while he was doing it! I will definitely be using this company again! They went above and beyond!”

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Posted 9 months ago

“1-800-Battery is an outstanding service. They came promptly and installed the battery for me. I give them 5 stars.”

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Posted 9 months ago

“I tried booking the appointment on the 1-800-Battery.com website but had trouble with it accepting my credit card (my VISA card provider later said it was because the billing address defaulted to the merchant's). I then called on the phone to book the appointment and straighten out the billing; the agent said the billing address issue was the company's standard approach. So I used a different card which was accepted. The appointment and delivery/installation went perfectly and quickly so that part was wonderful. If I hadn't had a 2nd credit card to offer, it might not have worked, though.”

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Posted 9 months ago

1-800-Battery is rated 4.3 based on 5,059 reviews