1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication on arrival timing was excellent. The battery wasn't for me it was for my son who wasn't in the same location as I was. So coordinating could have become tricky, but coordinating with our battery installer went smoothly. Easy to order online. Very smooth process. Highly recommend.”

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Posted 9 months ago

“Got it fixed! Thanks!”

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Posted 9 months ago

“All services were great from ordering to installation.”

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Posted 9 months ago

“Was a good service except wasn't complted at the time indicated.”

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Posted 9 months ago

“Awesome thanks”

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Posted 9 months ago

“Great service - Sayel was prompt (and hour early!), courteous, and efficient - even with me watching over his shoulder and asking tons of questions the whole time. It's never great to have a dead battery, but appreciate the friendliness of the entire staff (I had to ring customer service twice) and the timeliness of completing the job. Hoping to not need their services anytime soon, but would absolutely use again and recommend.”

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Posted 9 months ago

“Technician arrived on time and installed the battery quickly and efficiently!”

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Posted 9 months ago

“This is the second time that I had used 1-800-Battery, and I have been 100% pleased both times. Of course, the convenience of getting my car battery installed in my own driveway came at a higher price, but that’s to be expected and I’m fine with that. The process was easy. Scheduling was easy and convenient. My installer contacted me to give me a window for his eta, and he was actually a little early (but I said it could be at any time). I read a bit about changing the battery on my car, a 2014 Escape. It didn’t sound fun. I saw the tech taking out several parts. I couldn’t even SEE the battery before he started!!! He was done in under 30 minutes, old out, new in. I’m absolutely sure that I wouldn’t have even gotten to the old one in that time. And it was freezing out!!! So, every penny of this was well spent. And if I ever have another battery concern, I’m not going to hesitate to give these people a call.”

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Posted 9 months ago

“Overall experience was good. The selection of batteries for my car (2) was dissapointing. Otherwise, had a very good experience.”

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Posted 9 months ago

“Convenient service if your busy and can't get to a shop and wait hours for a battery replacement.”

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Posted 9 months ago

“Great service. I will use this company again.”

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Posted 9 months ago

“The service, when I got it (car battery replacement) was fine but delivery time was missed by over 3 hours & text/phone msgs never answered so I had to stay on phone for 20+ mins the 2 times I called to find out status. First response was tech would be on site in 45 mins and 90 mins later when I got back in touch, they told me he was nearby. Would be helpful if they gave me or tech contact #”

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Posted 9 months ago

“Service was great!”

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Posted 9 months ago

“Though the technician was thorough, I waited 10+ hours for the service call. And while I was waiting, I tried both calling and texting and couldn't get a real human to respond. For the amount of money I spent, there should have been someone who could answer my calls.”

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Posted 9 months ago

“Very easy online to pick a battery and schedule service. An excellent technician showed up at my house within 4 hours, and completed the complex job of removing and reinstalling a lot of plastic in the engine compartment to access the battery. And, the car required computer synch with the new battery, which the technician easily accomplished. Great job done fast.”

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Posted 9 months ago

“Delivered a weak used battery. Check BBB ratings. Total suckage.”

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Posted 9 months ago

“The delivery technician was great. Was able to have the batter installed quickly (it was a very cold day here in Chicago).”

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Posted 9 months ago

“After a nasty cold spell, my car battery would not turn over. I'd tried getting ahold of AAA, (HORRIBLE EXPERIANCE WITH AAA!) I went onto 800 battery's site and got lined up with someone to jump the car and put in a new battery. Wonderful man, Spencer, got the car running, and cautioned me that the car needed to be calibrated due to pushing too much amperage to the battery, which is why it failed. He recommended my getting that corrected before putting in a new battery. He could have charged me for a new battery, (I would never have questioned it) but didn't. You don't find service like that every day- I am truly grateful! Thank you!”

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Posted 9 months ago

“Extremely disappointed! You installed and UNCHARGED battery into my car and then told me it was probably another part of my car that was broken. I had to have my car towed to repair shop that told me NOTHING was wrong except an UNCHARGED BATTERY … HORRIBLE”