1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,938 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Porsche Cayenne battery died while I was in Europe for a few months ... I needed it replaced urgently before I left San Diego for a trip to Asia. Ordering through the website was fairly easy and I received a prompt confirmation. I had a bad experience (with another company) with a service in Hawaii for my wife's Mustang when the technician they sent did not have the correct connectors for the car (I had to order and replace them later). The pre-service communication was OK but not great which caused me some concern as the battery replacement for a Cayenne is fairly complex. When the tech showed up (on time), I asked if he had done a Cayenne replacement before and he said 'yes' ... sure enough, he knew what he was doing and did the replacement in less than 30 minutes. I am very pleased and the only reason I didn't rate you at 5 stars is the weak communications on the day of the appointment. You will be my 'go to' company for battery replacements going forward.”

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Posted 1 year ago

“tech was right on time and got the battery installed quickly. Thank you!”

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Posted 1 year ago

“Amazing Service! So easy to order online. Continuously updated the status of the order and the technician called 30 minutes before arrival. Easy Easy Easy. Thank you!!”

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Posted 1 year ago

“Wonderful experience. Quick easy. Very satisfied Thank you.”

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Posted 1 year ago

“Order # 51237. Had 8 am - 10 am window. Did not receive service until after 12 pm. (Install tech was quick once on site). Did not receive any warranty info for battery, no box as tech simply pulled from back of his trunk Exide SX-H5/L2/47. This did not match what was shown on initial order sheet so not sure if correct. Also 2 confirmation emails showed price of $201..99 47H , second email showed battery price of $289.99. i called customer service, waited on hold for over an hour, finally left vm for callback and have not received any followup call as of 23 hours later. Again, no issue with tech once on site but not sure about what i bought vs what i received along with wasted morning waiting to get service.”

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Posted 1 year ago

“Fast and easy and at your home. Perfect”

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Posted 1 year ago

“Great job, quick service.”

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Posted 1 year ago

“Battery died 2 weeks after installation. Customer svc seems to be only via email so I'm basically stuck with a dead battery until they respond. I was impressed with the speed of delivery and install, but if it doesnt last....”

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Posted 1 year ago

“Great service. Arrived in just a couple of hours to replace my battery. Fast, good professional. Highly recommended.”

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Posted 1 year ago

“I’m an older, handicapped woman so I was extremely happy to find a company that would come to my home and install a new battery in my car. Lamar was very efficient and so courteous. I’m very appreciative!”

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Posted 1 year ago

“The service took a couple hours longer than I expected, but as the process went their office does not open till CA pacific time zone. Other than this, excellent and skills services were provided as agreed to and listed on their WEB site. We were pleased, and lot less than tow to repair shop for same services.”

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Posted 1 year ago

“Tech was great. Arrived later than scheduled, but great service.”

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Posted 1 year ago

“I placed my order for the specs of my car using their website. They brought a different brand with different specs and the wrong size. I cancelled the order and still have yet to get my money back I have my bank involved.”

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Posted 1 year ago

“No surprises! Every step went exactly as stated. Installer was polite and focused on doing the job correctly.”

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Posted 1 year ago

“Process scheduling was easy. Tech, Chris Miller, was friendly and knowledgeable. Knew exactly how to get the job done.”

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Posted 1 year ago

“The technician was great, though he showed up later than expected. Bought the wrong battery.”

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Posted 1 year ago

“Once the technician got here he was fast and efficient. My only complaint is I waited all day for service. The original time frame was 10-12 and he didn’t arrive until late afternoon. Better communication either with 1-800battery or the technician would have helped. Scheduling seemed to be an issue.”

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Posted 1 year ago

“Great next day service at my home. Very professional.”

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Posted 1 year ago

“Rapid response good work, I would like a reciept though......”

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Posted 1 year ago

“Easy, quick and complete.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,938 reviews