1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,101 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,101 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Very fast, very helpfu. A life saver”

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Posted 1 year ago

“Very nice gentleman, very quick & professional”

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Posted 1 year ago

“Everything was just as promised. I was stuck with a dead battery and within a few hours of contacting 1-800 Battery, the tech was at my house and quickly got the battery swapped out and I was back up and running. Highly recommend this service.”

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Posted 1 year ago

“Mr Rob was friendly and professional!!! Most important, he got the job done. I was at work when my car battery died. Mr. Rob arrived and put in a new battery. The entire process was pretty quick.”

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Posted 1 year ago

“amazing service, expensive but really good”

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Posted 1 year ago

“The technician came earlier than the time I had scheduled on your website, which was inconvenient since I was working. He replaced the battery and my car still would not start. He said he did not test the old battery, which I thought your website said would be done before replacement. I wound up having my vehicle towed to be checked out and am not sure I needed the new battery.”

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Posted 1 year ago

“This was the first time that I have used the 1-800-Battery service and for the most part I was very pleased. I was initially given an estimated arrival time of 1 hour, about which I was very pleasantly surprised. But then (after that hour) the estimated arrival time was bumped to FIVE HOURS, and I was not happy about that at all. But the technician (Chad) got there about an hour later, and he told me that there is some flaw in the software which greatly increases that time. Chad did a really quick job, and was professional in every way. So all in all it was a very good experience.”

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Posted 1 year ago

“It was a pleasure to meet Malcolm from 1800battery. He turned up on time and had the job done inside 10 minutes. He was professional and courteous.”

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Posted 1 year ago

“Smooth and seamless. Better than I ever thought it would be. Thanks so much for heat service.”

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Posted 1 year ago

“Phenomenal experience. Showed up within a few hours and changed my car battery in about 5 minutes.”

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Posted 1 year ago

“Fast, reliable and honest! Master came in time and figured that the battery was actually okay (later my neighbors told me the lights were on all night!). So I was charged only for starting my battery and got a refund. Thank you very much. Next time will call you guys to change my battery when it's is dead for real.”

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Posted 1 year ago

“My tech was great. AutoZone actually gave him the wrong battery, but he went out of his way to resolve the issue and get the right battery installed.”

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Posted 1 year ago

“After being told they had the ability to program the new battery to my Jeep, they showed up and then told me they didn't have the OBD II device required (not the techs fault). So he left. I then called and requested a refund and was told I would get a refund confirmation in a few minutes but never received it. I then called two days later and they had no record of the refund, but said they would process it less battery testing and battery jumping fees....which they never performed and I told them so. Promised they would send me a refund email which 2 days later I still haven't received. Had to finally reverse the charges on my credit card. This is not an ethical business. I would advise you avoid them at all costs.”

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Posted 1 year ago

“Quick and easy professional service!”

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Posted 1 year ago

“Excellent service, would recommend, employee was friendly and professional.”

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Posted 1 year ago

“Was 6 hrs later than they told me, check engine light has been on since! Will be calling Monday”

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Posted 1 year ago

“In Orlando, FL. I used this service for a dead car battery. The car starter wouldn't turn, the battery was three years old, had corrosion coming out of both posts, so I knew it was dead. I made an appointment online. I chose a battery from many options offered after I put in my car's info. They asked for address, phone, and email. They gave me a price for delivery and install. I paid and got confirmation instantly. By text and email (It was a Friday evening when I made the appointment for Saturday morning). I received a text and email on Saturday morning when the tech was on the way with the car battery (about 1 and 1/2 before my reserved time window). The tech arrived 30 minutes before the reserved time window but I was able to track him with the link in the text so when I walked out to my car he was just approaching my place. Took him about 10 minutes to swap out the battery out of my car. Very fast and clean. Great service!”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Technician showed up fairly quickly, switched the battery and was on his way, all told less than 1/2 hour. Good job.”

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Posted 1 year ago

“Awful experience and they never gave me a battery and took my money anyway. Initially everything was fine. Service seemed like it would go quick but after waiting 2 hours over the scheduled appointment time and with no word from them, I called and was told the technician wouldn’t be able to make it until the next day. That was fine. The next day rolls around and they tell me I owe them $130 extra for the battery bc I purchased the wrong type for my car initially (I used their system to determine which battery I needed before purchase so idk how that was my fault but ok.) I paid and then after waiting the whole day again they tell me the technician will not come again. Then I was told that they were going to cancel my service (they didn’t try to reschedule they just decided I didn’t need assistance anymore) They said they couldn’t help me and that they would refund me. They refunded the first portion but never gave me back my $130. I’ve contact customer service but they’ve only said they’ll look into it and I haven’t heard from them since despite multiple emails. 100% a scam. They shouldn’t be allowed to run a business. I’m working with my bank to try to resolve this issue now.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,101 reviews