1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,948 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and experience. The entire process took an hour from submitting order to completion of installation. I would recommend 1800 Battery to anyone in the DFW area. Eddie, the Technician, took the experience from good to outstanding. He is friendly, professional and informative. He welcomed questions and educated me on aspects under the hood beyond just the battery installation. I took his business card and will be consulting him on any issues that come up moving forward. He was great!”

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Posted 2 years ago

“Dan was outstanding!”

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Posted 2 years ago

“Quick and efficient. Great Service. I strongly recommend it!”

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Posted 2 years ago

“My service tech was friendly, on time, and efficient. Definitely recommend if you need a battery changed.”

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Posted 2 years ago

“Good fast service, excellent ,friendly installer. No issues”

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Posted 2 years ago

“After waiting around all day for my battery delivery on the day of purchase, no one showed up and I could not get through on the phone, nor did I get the call back I put in for, nor did I get a reply to the text I sent when I was told at one point my delivery was "about twenty minutes away" two hours previously and it never did arrive. All that said, the technician did arrive when promised the following day and was polite, courteous and professional, and had my new battery in and working in no time at all.”

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Posted 2 years ago

“The service was great but they charged my credit card twice”

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Posted 2 years ago

“My vehicle began to vibrate & make rattling noises after I had a battery installed by a 1-800-Battery technician. I reported these issues to 1-800-Battery the next day after I had driven my vehicle & noticed that a push rivet was missing from the battery containment area. I was told a technician would come back out the next day to check on the battery. No one came out the next day or bothered to call me to reschedule. The following day I called again & spoke with a person named Walter, who told me that no one had come out before because I hadn't left a credit card number. I told him no one had asked me for a credit card number during the previous call. After giving my credit card information & discussing possible new charges, I was told a technician would be out the next day. Again, no one showed up or bothered to call me to reschedule. The following day I took my vehicle to an auto repair shop to have the battery checked & was told the positive battery terminal was loose. The auto body repairman also asked me who had installed the new battery because he claimed whoever did it had secured it improperly. I was also missing not one, but two push rivets from the battery containment area. The loose battery terminal was tightened properly, as was everything else surrounding the new battery. He also offered to replace the missing push rivets, but unfortunately, didn't have the right size for my make of vehicle & suggested I try to find some at an auto parts store. I haven't been able to find the correct-size rivets yet, so I'll have to make a special trip to a dealership to try to find some. I finally heard back from 1-800-Battery by text a day after taking my vehicle to the auto body shop. The text said a technician was on his way. I immediately called 1-800-Battery & spoke with a person named Travis. I canceled this service & I also expressed to him how frustrated & disappointed I was with the service I had received. Travis said he was sorry, but never offered to make things right. The least he could have done was to offer to replace the missing rivets, which weren't missing before the new battery was put in. I will not use your company again & do not recommend it to anyone else.”

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Posted 2 years ago

“I think that 1 800 batteries is a rip off, comma I purchased a purchased a die hard battery art battery 3 warranty, The guy shows up with an ever start.. Which is not as good as the die hard, It is a 3 year warranty sources that they can buy whatever they want to match the warranty.. You said it has the same cranking apps and everything else blah blah blah, comma didn't have a terminal cleaner, he's the owner operator, With lettering and all over his ran thinking you would have a little more one more compassion and pride in your work. The 1 in the heart of bad repeat people that you chat with are jerks, they don't care they have a bad attitude . I can't wait for my battery to die in a year and see what they're gonna do because this is gonna go to the States Attorney General's office office cause I'm ripping people off charging for batteries that don't cost what they are showing online I'm lying. And buying cheaper batteries and charging the same price.. $320.00 for a 3 year battery. If customer service is nice I could let it go but they are just don't care . So on my warranties up happy trails I hope you get wrapped up in some kind of mess for ripping people off when people off and I'll be in on the lawsuit that will happen and get my money back, go to Walmart garage don't come and do it for the same price . And at least you know what you're gonna get and where they're at.”

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Posted 2 years ago

“So easy! 1-800-battery eliminated our hassle of finding someone to jump start a dead battery then drive around in the 100 plus degree heat to search for a battery and installation. Completed the online request form and Eric showed about 2 hours later. Problem quickly resolved! Eric was professional, had great workmanship, personable. Highly recommend.”

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Posted 2 years ago

“Very pleased with the installation technician and the customer service dept.”

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Posted 2 years ago

“Jordan was on time and very efficient. I would recommend him highly and the battery was exactly what I ordered”

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Posted 2 years ago

“Disappointing experience, bait and switch tactics. I paid nearly $400 for a battery for my Mercedes Benz C300. 1800battery brought a completely different battery without notifying me or getting my approval of the change. As most customers would do in this situation, I cancelled the order. Now they’re still trying to charge a $100 dispatch fee. I would’ve cancelled the order before the dispatch had I known the battery was changed.”

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Posted 2 years ago

“Bait and Switch. Paid for a Premium battery and received and middle of the road battery. Installer came to the car (great) and installed a battery (great) but it wasn't the battery I prepaid for. Total silence to my communications afterwards.”

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Posted 2 years ago

“After contacting my usual go to for service to check my car battery they advised they may need to keep it over night. 1800Battery made it so very easy to jump on line & select a battery. Surprisingly they were here in just a couple of hours even notifying by text they were in route. William was friendly and efficient! I will defiantly use this service again!”

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Posted 2 years ago

“Service was easy to schedule. Tech arrived as schedule. Service time was very quick. Tech was very nice”

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Posted 2 years ago

“The experience from ordering to battery replacement was seamless. The technician even came to my house earlier in the day than I requested, which was a great surprise - usually you're sitting around waiting for someone to show in the arrival window. Also, my tech was super professional and got the job done quickly and neatly. Will definitely use them again.”

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Posted 2 years ago

“I was very pleased with your services-the timeliness, convenience, and service provider were all excellent!”

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Posted 2 years ago

“Had to get a new battery for my jeep. Went to so many places and they were like. Nah you need to go to a dealer. Dealer wanted $500 for labor and battery. I called 1800 batteries. They came out. Replaced it. Gave me a 3 year warranty and I can make payments on the battery. Super easy. Super reliable. And so professional and nice!! Will use again!!”

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Posted 2 years ago

“They were on time and friendly. Batteries are a little pricey but they don't charge much of a mileage fee if live in a metro area. Worth the price if they come to you. Would use again.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,948 reviews