1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would never use your service nor recommend it to anyone ever!! The tech that came to install an already overpriced battery was not prepared as he did not have the means to provide backup power so that my vehicle did not lose the radio code, radio settings, seat settings etc. I asked him to leave and when I called to cancel the order was then informed there would be a charge of $99. If I had only read the other numerous unfavorable comments I would have never chosen 1 800 Battery. What a slimy company.”

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Posted 1 year ago

“Tech arrived and thankfully he brought a selection of batteries. After filling out the form online about my car, 800battery.com suggested wrong size battery. But tech was amazing and changed the battery quickly.”

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Posted 1 year ago

“Ordered battery told about 2 hour delay. Never received. Unable to contact them using chat and email. No communication from them. Worst customer service ever. Entire staff including CEO should be fired.”

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Posted 1 year ago

“Paid for an expensive Die Hard battery and what was installed was a Valuecraft which is much cheaper and only has a 1 year warranty. Emailed customer service for a credit and they won't respond. Do not use this company. I'm sending the info to the Virginia Atty General. It is fraud.”

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Posted 1 year ago

“Definitely would take my business elsewhere next time. Not worth the hassle. Ordered battery @ 10:39 a.m. I was told 3 hours 3 minutes till installed.. Unfortunately i missed work.. Battery was installed @ 6:30 p.m.”

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Posted 1 year ago

“the service person was great; however, he did not have the top of line die hard battery that we paid in advance for.”

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Posted 1 year ago

“Very easy to use the website and service was quick. The person who replaced my battery was awesome. He gave me updates as to when he would be arriving. He replaced my battery really quickly. He was very professional and polite. He answered all my questions and had me make sure the battery was working a couple of times to be safe. He even gave me tips of how to plan/deal with winter weather!!!”

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Posted 1 year ago

“They came much quicker than expected. The whole process was quick and easy. Very satisfied!”

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Posted 1 year ago

“Yes I paid a few dollars more than taking it in to my mechanic, but the experience was by FAR worth it. My serviceman was prompt, polite and efficient! I wish I would have know about this place a month ago! They also gave me a 3 year warranty on my battery! Will be my first call when I ned another battery!”

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Posted 1 year ago

“Technician and customer service were both awesome. I feel bad that he came out in the dark. Incredibly pleased with everything you did, especially a big thank you to the technician.”

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Posted 1 year ago

“Service was good professional and prompt, however, the battery was not a die hard it was a generic brand. That was my only disappointment.”

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Posted 1 year ago

“The only negative was the first battery he brought was “dead”. He went back to Autozone and got another one. Service rep was awesome. 5+ stars.”

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Posted 1 year ago

“Spencer was courteous, informative and effecient. Expecting a snow storm and he showed up with a good attitude. I would give him a 5 star reveiw.”

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Posted 1 year ago

“The technician was knowledgeable and kind! He checked to make sure that my battery was dead and did need to be replaced, then he replaced it after confirming. My battery was replaced and my car was working again in about 15 minutes! I was weary of placing my order after reading some of the reviews, but I had no issues at all. I would use this service again!”

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Posted 1 year ago

“After your service I am still with the same problem”

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Posted 1 year ago

“Good quick service, friendly installer, reasonable price”

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Posted 1 year ago

“Eric B was fat efficient and friendly. Was worth the money I spent to have mobile installation. I would recommend to anyone.”

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Posted 1 year ago

“Quick and easy. The individual who came to change the battery, Corey R, was fantastic and right on time.”

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Posted 1 year ago

“Terrible. They came out and replaced the battery at 300.00. Two months later my car won’t start I call AAA and it’s my battery 1800battery put in an old battery and it was the wrong size for my car. They will not connect me to a manager they say he will call it’s been over a week. Don’t use this service.”

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Posted 1 year ago

“Absolutely Amazing.......... Will use again. Super professional.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews