1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,106 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave it 1 star only to leave a message. I purchased a battery less than a year ago, and it was giving my car's computer notice that it was registering at a very low voltage and I should service it ASAP. I called and spoke with a representative; I was told that a technician would be sent to address the battery issue. The technician said the battery didn't like the cold weather and was a fluke. Just drive my car for a while to build up more voltage. The alternator works at 100% and revitalizes the battery once the vehicle moves. I took the car for a longer drive, and the battery seems fine now. However, I was not told I would be charged a service charge of $100 even though the battery was under warranty. I have tried multiple times to speak with a representative from 1800 Battery regarding the service charge, and no one can help me. I will not recommend this service to anyone. I am now going to have to dispute the charge with American Express. I am very unhappy about the service and warranty that I was told came with the battery purchase.”

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Posted 1 year ago

“Quick and quality service. 10/10 would recommend.”

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Posted 1 year ago

“It's obviously overpriced. Kind of stuck with that if I need mobile help. I would like to say that Eddie kept me informed as to when he would arrive, did a quick and great job. VERY happy with his service. Keep people like him around. Makes the high price a bit more tolerable....”

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Posted 1 year ago

“Outstanding and prompt service technician was super friendly, a little bit expensive, but worth it”

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Posted 1 year ago

“Quick & easy! Avione, our technician, was professional & pleasant. Hit the ground running, switched out battery & had our F150 running again in about 15 minutes. Very pleased!”

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Posted 1 year ago

“Extremely courteous, professional, and helpful. Would definitely recommend 1-800-Battery over AAA!”

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Posted 1 year ago

“This company is a fraud . They never installed a battery for my car but charged my credit card anyway . They would not reverse the charge no matter how often I called them .”

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Posted 1 year ago

“The service was outstanding and very professional. The only suggestion is that the vehicle the technician is driving should have identification as it was had for us to identify it.”

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Posted 1 year ago

“Our serviceman Anthony was excellent.”

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Posted 1 year ago

“Excellent company. Very knowledgeable about the type of battery you car needs.”

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Posted 1 year ago

“Great service ! Amazing customer service a technician they sent out was knowledgeable ,friendly and fast .”

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Posted 1 year ago

“All went well with the instalation . but I wanted warranty info. on the 3 year battery to have on file. Something in writing, who to contact , if the battery goes bad in that 3 year period ?”

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Posted 1 year ago

“Great, prompt, friendly service. I'd recommend them.”

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Posted 1 year ago

“The technician arrived on time and got everything working. Booking the appointment was easy, the price was fair and the service was excellent. I would definitely recommend this service.”

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Posted 1 year ago

“Quick service, met my expectations.”

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Posted 1 year ago

“Jose is professional and friendly!!!”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“So glad found this company, great service would recommend them to all. Thank you so very much for your service and work. Carol Lee Huffman”

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Posted 1 year ago

“The good part: 1) I called and they came within 90 minutes. 2) the young man was a nice guy with a great attitude. I tipped him $20 The bad part: 1) it said that I was getting a Die Hard battery and the battery he installed was a Continental. How/why did this happen. 2) The total fee for your service was $400. The serviceman left me an invoice from Continental battery showing that you paid $70.29 for the battery and $19.0 for the core which will be refunded when you return my battery. So you charged me over $300 for a 15-minute drive and 15-minute installation? 3) He did not know how to remove the battery so after I he left I went on YouTube to see what he should have done: a) He should have first removed the carpet at spere cover but instead kept reaching under these which slowed him down and slowed the process. b) he removed the bolts from the front and back after removing the connection from the terminals but it took him 5 minutes to find and remove the second bracket on the left side of the battery which enabled him to take the old battery out from the trunk. He is poorly trained. c) He then replaced the battery with the new Continental battery and I told him that it was not the battery purchased. d) He then reconnected the positive and negative terminals but did not clean the connections as I was taught when I was a child (removing corrosion). e) He then placed the spare back in place but could not get it centered, He next placed the spare ring in place but could not get it centered into the spare but tightened the spare down anyway. f) He then straightened out the carpet and cover and realized that he did not replace the plastic battery cover but told me that it is not important. If Chevy designed the car to include the battery cover it must be for a reason. It's now sitting in the trunk of the car. So to me I don't think it's right to blame the young man but I do hold you responsible for sending a poorly trained and inexperienced person to a job that he is not good at. I would like you to send someone here to remove the Continental Battery, replace this with a Die Hard and put the tire, covers and brackets back in place as they were when your technician arrived. I wrote a short note last night and did not get a response. Pretty bad job, people. And having your technician hand me the battery receipt showing that you paid only $70 for a $400, 15-minute installation is not a smart business practice. I tyhimk that my one star is generous.”

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Posted 1 year ago

“This entire process was super simple, super quick and wonderful! I called and was immediately helped. Malcom was AMAZING!!!!!!! He came to my house, had all the tools, was so knowledgeable, professional, and personable! He was so fast and efficient and made me so glad we found 1-800-Battery!!!!!! I will forever use their services and can not speak enough about how satisfied I was. For someone to come to ME and install a battery, at a moments notice no less, made a bad day a GREAT DAY! THANK YOU!!!!!!”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,106 reviews