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1-800-Battery Reviews

4.3 Rating 5,115 Reviews
81 %
of reviewers recommend 1-800-Battery
4.3
Based on 5,115 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 1-800-Battery Reviews

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous
Anonymous  // 01/01/2019
I forgot to call him into the gate and they sent him back. He came back the next morning. That was great!
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Posted 2 years ago
Great service
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Posted 2 years ago
Service was timely, when times had to change due to travel, everything was promptly updated and accurate. The tech was kind, quick, and personable. Would absolutely use this service again (though, for obvious reasons, I hope I won't have to)
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Posted 2 years ago
I was promised and scheduled same day service to replace a dead car battery. However, after confirming the appointment, I was called (from a Personal cellphone, not a company phone number) and and told that the service would not happen until the next day. Unacceptable! Then, trying to cancel the order proved very difficult. I am unimportant.
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Posted 2 years ago
Driver was courteous & on time. Helpful & resolved the issue. Thank you!
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Posted 2 years ago
Fast and dependable, I’m very pleased with the service and would recommend them.
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Posted 2 years ago
I'm sure the battery I received is fine; however, the service was not. All BMWs manufactured since 2002 require registering a new battery with the engine's control module (DME) to prevent the DME from overcharging the new battery (which doesn't require as much charging as an older one). 1-800-Battery techs do not have the equipment to do this even though they clearly advertise full and complete BMW battery installations with no warning that they do not complete this step. So, after paying them to install the batter, I then had to go to the dealer and PAY MORE to have them reprogram the car. 1-800-Battery acknowledged that they didn't complete the instllation and that they provided no warning that this would not happen and, so far, has refused to offer a partial refund.
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Posted 2 years ago
Service call provider was excellent - prompt, professional and expedient - thank you.
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Posted 2 years ago
Great service, saved me time from shopping and installing a new battery. Would recommend and will use them again.
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Posted 2 years ago
I was pleased with the ease of ordering online and having technicians available within a few hours. It was quite pricey, though, and if I had not been in a bind I would have gone a different route. The technician was professional and worked quickly. He came before his scheduled time, which worked well for me, but it's something to keep in mind if you schedule a particular time. Overall I was satisfied with the service.
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Posted 2 years ago
5-Stars. Came promptly, was super nice and got the job done!!
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Posted 2 years ago
Eddie Davis was the person who replaced the new battery on Sunday. He was knowledgeable, professional, and courteous throughout the process even though it was on Sunday. He was explaining beyond what I asked to help me be informed for my decision. It's pricy to get your battery replaced via 1800battery but considering all factors it was worth it. I'd highly recommend Eddie for your roadside help and his knowledge of the batteries.
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Posted 2 years ago
When my car battery died I scheduled an appointment to have it replaced. The technician who came, Maverick, explained to me that the battery currently in my car was under warranty. He got the car started for me. I returned the battery to where I bought it and he was correct, it was under warranty and I received a new battery. Thank you Maverick for your help and the good advice.
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Posted 2 years ago
Original ETA was 9 AM Sunday. No show! I was on hold with customer service for nearly 2 hours and hung up. Additionally, I texted got a reply “ should arrive at your location in 30 to 45 minutes” ; 6 hours later I sent a message via text stating to cancel my order. I even to make other arrangements. I quickly got a phone call telling me that I could not cancel or I’ll be charged $100. I got charged $126 for your company’s poor service.
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Posted 2 years ago
I get that I am not super close to a major metropolitan area, however if you are going to accept my order the very least you can do is keep me updated and let me know that you are unable to locate a technician to assist me and don't leave me hanging for 3 hours before I call and you let me know the bad news. Thankfully Uber and Autozone Order Online took care of me just fine (and I saved $150 to boot). So, I guess thanks for cancelling my order when I called to see how long it might actually be to get my battery replaced. Your 3.5 hour estimate took me about 60 minutes start to finish to do myself.
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Posted 2 years ago
Great professional and courteous service. Needed a battery for my pickup, found 1-800-Battery online. Glad I did! Scheduled my appointment for a time that was convenient for me, attendant Chris arrived and in no time I’m on the road. It’s was that easy! I will definitely use this service again.
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Posted 2 years ago
Fantastic service!! I ordered around lunch time on a Saturday, and by 2:30 the technician was there, had tested and replaced my battery. Talk about easy. Soooooo much better than spending a few days in dead battery danger zone waiting to get my vehicle into the shop only for them to keep it for 1 to 2 days because they're so backed up. I will absolutely use this service again in the future.
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Posted 2 years ago
The order process was easy. Scheduling installation format provided convenient times per my schedule. The installer arrived on time. Installation was completed in less than 15 minutes. Unit tested and process completed. The installer was courteous and professional.
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Posted 2 years ago
never showed up they knocked on the door NEVER happened. I emailed them and gave step by step instructions next email over a week later charged me 90.00 and cancelled order f that not paying
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Posted 2 years ago
The gentleman replaced my cars battery was kind and helpful
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Posted 2 years ago
1-800-Battery is rated 4.3 based on 5,115 reviews