1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,933 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Phenomenal experience. Showed up within a few hours and changed my car battery in about 5 minutes.”

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Posted 1 year ago

“Fast, reliable and honest! Master came in time and figured that the battery was actually okay (later my neighbors told me the lights were on all night!). So I was charged only for starting my battery and got a refund. Thank you very much. Next time will call you guys to change my battery when it's is dead for real.”

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Posted 1 year ago

“My tech was great. AutoZone actually gave him the wrong battery, but he went out of his way to resolve the issue and get the right battery installed.”

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Posted 1 year ago

“After being told they had the ability to program the new battery to my Jeep, they showed up and then told me they didn't have the OBD II device required (not the techs fault). So he left. I then called and requested a refund and was told I would get a refund confirmation in a few minutes but never received it. I then called two days later and they had no record of the refund, but said they would process it less battery testing and battery jumping fees....which they never performed and I told them so. Promised they would send me a refund email which 2 days later I still haven't received. Had to finally reverse the charges on my credit card. This is not an ethical business. I would advise you avoid them at all costs.”

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Posted 1 year ago

“Quick and easy professional service!”

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Posted 1 year ago

“Excellent service, would recommend, employee was friendly and professional.”

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Posted 1 year ago

“Was 6 hrs later than they told me, check engine light has been on since! Will be calling Monday”

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Posted 1 year ago

“In Orlando, FL. I used this service for a dead car battery. The car starter wouldn't turn, the battery was three years old, had corrosion coming out of both posts, so I knew it was dead. I made an appointment online. I chose a battery from many options offered after I put in my car's info. They asked for address, phone, and email. They gave me a price for delivery and install. I paid and got confirmation instantly. By text and email (It was a Friday evening when I made the appointment for Saturday morning). I received a text and email on Saturday morning when the tech was on the way with the car battery (about 1 and 1/2 before my reserved time window). The tech arrived 30 minutes before the reserved time window but I was able to track him with the link in the text so when I walked out to my car he was just approaching my place. Took him about 10 minutes to swap out the battery out of my car. Very fast and clean. Great service!”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Technician showed up fairly quickly, switched the battery and was on his way, all told less than 1/2 hour. Good job.”

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Posted 1 year ago

“Awful experience and they never gave me a battery and took my money anyway. Initially everything was fine. Service seemed like it would go quick but after waiting 2 hours over the scheduled appointment time and with no word from them, I called and was told the technician wouldn’t be able to make it until the next day. That was fine. The next day rolls around and they tell me I owe them $130 extra for the battery bc I purchased the wrong type for my car initially (I used their system to determine which battery I needed before purchase so idk how that was my fault but ok.) I paid and then after waiting the whole day again they tell me the technician will not come again. Then I was told that they were going to cancel my service (they didn’t try to reschedule they just decided I didn’t need assistance anymore) They said they couldn’t help me and that they would refund me. They refunded the first portion but never gave me back my $130. I’ve contact customer service but they’ve only said they’ll look into it and I haven’t heard from them since despite multiple emails. 100% a scam. They shouldn’t be allowed to run a business. I’m working with my bank to try to resolve this issue now.”

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Posted 1 year ago

“Extremely satisfied with this service. Prompt, courteous, and expert assistance with a very tricky battery install.”

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Posted 1 year ago

“Everything went smoothly. Contact with the company was good; the technician arrived on time and did a good job. I am satisfied.”

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Posted 1 year ago

“Excellent Service! The mechanic was so nice, highly skilled, professional and quickly replaced my battery! So appreciated 🙌🏻”

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Posted 1 year ago

“Very good response and in a timely manner!”

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Posted 1 year ago

“I was very happy about the service from 1-800-battery. The tech was fast and the delivery came even earlier than expected. I highly recommend them!”

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Posted 1 year ago

“The technician who came to test my battery to determine if it was bad was incredibly rude. He would not listen to anything I said and his “test” of the battery was to open the hood and look at it. He didn’t use any equipment that would give him a reading of the battery. He then told me to call customer care and left. I then called customer care who told me they would send someone else out later that night. No one ever came. Now I still have a bad battery and I’m out even more money since I had to pay the fee for the tech to come look at the battery. I feel like I’ve been scammed.”

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Posted 1 year ago

“I had made a purchase on June 26, which I canceled it soon after, as my neighbor said he would take care of my problem. I have called 3 times, and keep getting the "it will take 7 to 10 days to get my refund" each phone call. I paid over 300.00, and it seems as though they are keeping my money. Will have to hire an attorney to recoup my money.”

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Posted 1 year ago

“Was not enformed the technician was going to be late so I had to call about 3 hours past when he was supposed to be here. The technician did a great job just wish i was given a heads up they would be late.”

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Posted 1 year ago

“Did a good job but had a problem getting battery securely tighten as battery did not fit completely with bracket to secure the battery.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,933 reviews