1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,115 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good. Price was very expensive”

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Posted 2 years ago

“Did not install the brand of battery I paid for. Installed a cheaper battery at the higher price. Do not trust this company.”

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Posted 2 years ago

“I was informed by text when the technician was on his way and when he arrived. The technician arrived on time. We needed the battery in our Ford Escape replaced and the job was professionally done to my satisfaction. I am very happy with the installation.”

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Posted 2 years ago

“Fast service and showed up early Great if you’re stuck at home with a dead battery. A little more expensive but I’ll pay for great service and fast service”

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Posted 2 years ago

“Thomas was great. Professional and fast.”

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Posted 2 years ago

“This was excellent service. The technician messaged prior to his arrival, confirmed where to meet me, and then took care of everything efficiently. Definitely worth scheduling your appointment to minimize any hassle or concerns. He had me test the battery twice before taking off. Eldreek Whitaker in Alexandria, VA was considerate, friendly, and made it look simple. Can’t say enough about the on-ground interaction, he was just a consummate professional!”

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Posted 2 years ago

“Excellent prices (I compared multiple sources), and technician was excellent. My only complaint is wishing there had been more updates throughout the process: I ordered a battery to be delivered and installed on site, and after placing the order, there was no further communication until five minutes before the technician arrived. The time estimated for delivery (when placing the order) was within two hours, and instead it was over four hours later. Not a problem, and things happen to delay scheduled things all the time - that I understand. Just wish, if there was a delay, that I’d been updated so I could plan to accommodate it, instead of hearing nothing for hours and then scrambling my schedule with ten minutes’ notice. Still, overall a good experience (the technician especially was pleasant, professional, and very detail-oriented). And given that my battery died in a parking lot, I do feel lucky to have found a local service that could respond - especially with competitive prices on the battery itself and on the remote fee for install. Have to recommend.”

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Posted 2 years ago

“Very convenient to have them come to me. On time!”

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Posted 2 years ago

“After not hearing from anyone until right before my appt. was supposed to be done, I panicked. They said the battery I ordered would not be available till the next morning and they'd be at my house at 7:30am. After that time came and went I called again and was told no notations were made on my account. Irritated already, they sent someone out who told me my total which was more than half of what I paid then he said "oops you went through 1800battery, oh okay well you're all set." $128 vs $340 for the same service...I wouldn't recommend”

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Posted 2 years ago

“Toby got there earlier than expected and got things done perfectly in no time. This was my first time using them and I highly recommend them thank you”

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Posted 2 years ago

“Robert arrived on time and was very pleasant to work with. Job completed in a timely fashion.”

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Posted 2 years ago

“Very impressed with the process of using 1800Battery. I greatly appreciate the politeness, knowledge, and quickness in which my installer performed. I have already recommended and will definitely use again if needed. Thank you very much!”

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Posted 2 years ago

“The premium you pay for a car battery replacement is worth the convenience. The tech showed up about an hour later than the promised - the reason for the four instead of five stars. Once “Big Rob” (the tech) arrived, all went very smoothly. The entire process took all of 10 minutes. Rob was very personable and apologized for his late arrival. Very professional. Highly recommended.”

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Posted 2 years ago

“Total scam! Stay away! Purchased a premium "Die Hard Gold" battery when the tech arrived had a generic battery...a brand I have never heard of. Advised the tech it was incorrect and he left. Attempted to contact customer service was told the battery I purchased could not be located in my area (not true contacted multiple locations near me plenty of Die Hard Batteries)so they decided what battery was good for my vehicle. When they could not / would not provide the battery I paid for I requested a refund. After an hour of back and forth I was advised they would refund the battery but they would charge me $100 for the tech visit. As started that battle I has hung up on. Called back and no one would answer the phone. Wife called from a different number connected with someone and she was hung up as well. STAY AWAY TOTAL SCAM!”

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Posted 2 years ago

“Amazing experience, tech was terrific!”

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Posted 2 years ago

“VERY PLEASED WITH 1-800 Battery. They were running late but let us know by text. Would definitely use them again.”

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Posted 2 years ago

“Great idea and great service. The tech was professional and friendly.”

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Posted 2 years ago

“My service technician was Carlos Curry. He is a true professional who was very thorough and explained all aspects of his work which assured me that he knew what he was doing! You can be assured that if he works on your car, you will have received the best!”

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Posted 2 years ago

“Bought a battery that went dead in 9 months. A premium priced battery that the tech assured me was top of the line for my auto. Now, they claim they simply cannot find a tech who will respond in my area and offer no solution as I sit here stranded.”

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Posted 2 years ago

“I had an appointment today from 3:00-5:00pm, nobody ever contacted me, I called, sent texts, email and stayed on the line forever, not one phone call or text was returned.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,115 reviews