1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,925 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tech had the new battery installed in less than a half hour. He did a great job!”

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Posted 3 months ago

“Jessica was awesome”

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Posted 3 months ago

“Called the company needing a battery replaced asap. Within a few hours, they arrived at my home and the battery was replaced in about 5 minutes. Excellent customer service and an overall terrific experience!”

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Posted 3 months ago

“This is a wonderful service. My battery died on a Friday evening. I ordered the service at 6am on Saturday. Kyle the technician arrived with a new battery before noon. He changed it out in 20 minutes. He was professional and friendly. I will use this service again and tell my circle about it. Additionally the cost was under $300. I have an HHR. Walmart's battery was over $300 and I would need to wait 5 days for it to be installed. Thank you 1-800 batteries. Thank you Kyle!”

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Posted 3 months ago

“This is the first time I called. Jonnie Miller is professional. He fixed the issue within 30 minutes.”

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Posted 3 months ago

“Amazing service and the technician was great.”

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Posted 3 months ago

“I cannot recommend this service enough! I woke up to a dead battery, scheduled an appointment and to my surprise they were able to move my appointment up and fit me in same day which was amazing! The gentleman who did the install was very pleasant and worked quickly to get me back on the road. The convenience of this service cannot be beat. Thank you so much!”

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Posted 3 months ago

“Set up an appointment a week early.Call to confirm the mornin g of and was told I'm next ,that was around 9AM for a 10-12 slot.Nothing until I call at 1 o'clock-claims a tech didn't show up.At 3:18 i was texted that it will be there in 60 minutes-I was next..At 4:52 I again texted them and was informed it was going 42 more minutes.I finally had a tech arrive at 6PM-wasted a whole day.I have no problem with the tech Claudio but the communication was atrocious.”

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Posted 3 months ago

“Excellent!! Arrived early, took only a few minutes to fix and all good to go!!”

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Posted 3 months ago

“I still have not received an invoice with the name of the battery I purchased wit information as to the warranty with all information of purchase. I have called a few times I received the recipe for the purchase and the up grade.”

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Posted 3 months ago

“The service was good (Ben's (the installer's) service and customer care was excellent!) Pre-arrival communication was a little weak (lacking order updates which requried 2 separate phone calls)”

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Posted 3 months ago

“1-800 Battery was great! They came out within the time window, tested my battery (it needed to be replaced), and then they replaced my battery and disposed of the old battery. All of this was done within a 10-minute time frame! Super great service!”

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Posted 3 months ago

“The process was super easy online. I needed to make an adjustment and customer service was excellent. They contacted me to keep me updated on the drivers arrival and have a tracking system that shows you how far the technician is.”

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Posted 3 months ago

“It was incredibly easy to schedule, and the technician did the work very quickly and very professionally. Everything was great including the tracking of the technician from the point I was notified until they showed up at my house. The only slight issue I had is I requested the appointment at 2 PM and the technician showed up at noon.”

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Posted 3 months ago

“They promised to be here between 3 and 5 and got here at 3. They were able to quickly change the battery in a difficult place. All went well.”

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Posted 3 months ago

“I was very please with the quality of service and professional the person that is knowledgeable in installing the battery. It was quick and I’m please! I will recommend 1800battery to anyone. They will come to your location to provide the service for you.”

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Posted 3 months ago

“Great company, great pricing and great service!”

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Posted 3 months ago

“Another great experience with 1-800-Battery! Stewart was on time and efficient! It was great being able to drive my car again after several days (apartment garages were blocked for almost a week due to exterior painting process). The only process that was confusing was the "back and forth" with financing through Affirm. Service and product: five stars. Ease of purchase: three stars. Price: $476 is a lot of money for a car battery. I know the older the vehicle, the more it costs to have any mechanical service, but three years ago, this same service was $270! A $200 increase is a heck of a lot of money.”

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Posted 3 months ago

“I had a car battery installed at my home in Jan'24 by this company at a cost of $378. Then, in June'24, the auto for which this baterry was installed, died. The AAA rep said the battery cables were loose. I then had to spend a good portion of a work day dealing with this, because, the auto's diagnostics had to be reset by a mechanic, at a cost of $163. I recently spoke with 800Battery regarding this issue, and, they have refused to reimburse me the $163. Their position is that "anything could have happened in the 6 months to cause this", wow, I am very surpised at this and will not give future business to this company.”

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Posted 3 months ago

“Service tech was knowledgeable and quick. Thanks!”

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Posted 3 months ago

1-800-Battery is rated 4.3 based on 4,925 reviews