1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,970 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, was quick and efficient, and answered all my questions. Very friendly and courteous service. Would highly recommend!”

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Posted 2 years ago

“False advertising.”

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Posted 2 years ago

“Giving a 4. Service was great, however: 1. Quoted a time that was not met 2. Website indicated WHICH battery was needed, when the tech got to the house, he stated it was the wrong battery and it was more expensive. Of course...no surprise there. It was disappointing to say the least that I had to spend more than expected.”

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Posted 2 years ago

“The technicians that came to install the battery were amazing. Please send them my thanks.”

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Posted 2 years ago

“Great service!! The whole process was contact-less and very fast.”

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Posted 2 years ago

“Not a positive experience.”

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Posted 2 years ago

“great service 5stars good people”

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Posted 2 years ago

“Came on Sat morning. Service technician was friendly and professional. Excellent experience!”

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Posted 2 years ago

“Excellent service will be back when needed”

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Posted 2 years ago

“I go back to the days of getting a jump then searching for a store to buy a battery. Well now 1800 solved that p[problem. They arrived on time and aftr 30 minutes I had a perfect new battery.”

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Posted 2 years ago

“5 stars for a great job! Mechanic gave a true estimate of time arrival, explained things as he worked (like the importance of having the battery connected to vent outside the vehicle), and had me back on the road without any fuss.”

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Posted 2 years ago

“This company should be out of business. They required my credit card before they would come to my house. They showed up at my house with out the tools to remove my battery. After 30 minutes they did not charge my batter or replace my battery. I was charged $272.41. I contested the bill on my credit card. The company told my credit card they completed the task. They had gps recordings to show they came to my house but they have nothing that shows the task was completed. They do not even explain what the task was they completed. I had to hire another company to replace the battery. DO NOT GIVE THEM A CREDIT CARD UNTIL THE JOB IS COMPLETE. Your card will be charged before the arrive. I am filing a complaint with the attorney general. 12/3/2021”

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Posted 2 years ago

Seriously, you ordered a Motor Home Battery which was self diagnosed and incorrect fit. When we came out to solve it wasn't a tool problem it was your problem. We tried to solve it but you continued down the same path as this invalid review. You are banned from further service requests based on your behaviors.

Posted 2 years ago

“Excellent experience. Professional friendly and done right. 8 would recommend a hundred times.”

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Posted 2 years ago

“Great, quick service. Cost a bit high. Otherwise great.”

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Posted 2 years ago

“Technician was professional as well as courteous. Very pleased.”

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Posted 2 years ago

“The tech who came out to service my car was Joel Barajas. He was so professional and helpful. He got my battery changed in my Prius C and had my car running in no time. The offfice guys were communicative and kept me in the loop about what was going on at home while I was at work. I would highly recommend this company to my familyand friends.”

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Posted 2 years ago

“Great way to have the battery in your car changed. They came on time to my house, were courteous, efficient and answered all my questions. What a great company.”

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Posted 2 years ago

“Great service. Maverick, the tech, is awesome.”

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Posted 2 years ago

“I am so glad that I chose 1-800-Battery! I was looking for convenience and they absolutely gave me that. But I also got excellent service from Chris who scheduled my service, and from Jonathan who installed the battery. Both were so knowledgeable and professional. The bonus was the cost. I will absolutely recommend 1-800-Battery to anyone.”

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Posted 2 years ago

“The communication from 1-800-Battery is very poor. I made an appointment for 9am the next day and that time came and went with no update from the tech or your company. I reached out to support and they couldn't provide an answer so they said they'd get back to me. They didn't. I chatted again and another tech said I was good to go. I had to explain that I was still waiting and it was now almost 2 hours past my appointment time. Only then did he look into it, but still no answer. Finally on my 3rd message to y'all about 3 hours after my appointment time the support agent was able to get in touch with the tech and he arrived at my house 4.5 hours after my appointment time. Once he got here everything was great but you should be more proactive in your communication to customers. I shouldn't have had to initiate follow-up to find out what was going on with my order.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,970 reviews