1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,944 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful - do not use this company!!! They brought me the wrong battery and are now trying to charge me $99 for their screw up!! Great concept but very poor execution. In the future, just got to a local shop. This company is not worth the convenience. I will be reporting to Better Business Bureau etc. and seeing if a class action lawsuit is suitable.”

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Posted 2 years ago

“Deceptive practice. My order showed a DieHard battery with UPC code - they installed a FVP brand that I never heard of before. Had I not noticed the difference in the color of the top of the battery and questioned them - I would have never known.”

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Posted 2 years ago

“Very pleased to find a company that would come to my home to replace my car battery that died. The installer arrived at 9pm after a long day (following Hurricane Ian) and did a very professional job. I would definately call 1-800-battery again should the need arise.”

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Posted 2 years ago

“It was great. Couldn't have changed that battery with out your help!!”

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Posted 2 years ago

“I am thrilled with this service! I work from home and it is difficult for me to get out during the day to run errands and take care of the issue I was having with my battery. The battery in my vehicle is not in a typical place under the hood either so it was a little more complicated, to me anyway, so it made it difficult for me to do this on my own. Beyond all of that it was extremely convenient I made the purchase in the morning and by the end of the day the battery was replaced, the technician was awesome, very kind and was out of there in 15 minutes. Can't say enough about how happy I am with this service”

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Posted 2 years ago

“I forgot to call him into the gate and they sent him back. He came back the next morning. That was great!”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Service was timely, when times had to change due to travel, everything was promptly updated and accurate. The tech was kind, quick, and personable. Would absolutely use this service again (though, for obvious reasons, I hope I won't have to)”

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Posted 2 years ago

“I was promised and scheduled same day service to replace a dead car battery. However, after confirming the appointment, I was called (from a Personal cellphone, not a company phone number) and and told that the service would not happen until the next day. Unacceptable! Then, trying to cancel the order proved very difficult. I am unimportant.”

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Posted 2 years ago

“Driver was courteous & on time. Helpful & resolved the issue. Thank you!”

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Posted 2 years ago

“Fast and dependable, I’m very pleased with the service and would recommend them.”

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Posted 2 years ago

“I'm sure the battery I received is fine; however, the service was not. All BMWs manufactured since 2002 require registering a new battery with the engine's control module (DME) to prevent the DME from overcharging the new battery (which doesn't require as much charging as an older one). 1-800-Battery techs do not have the equipment to do this even though they clearly advertise full and complete BMW battery installations with no warning that they do not complete this step. So, after paying them to install the batter, I then had to go to the dealer and PAY MORE to have them reprogram the car. 1-800-Battery acknowledged that they didn't complete the instllation and that they provided no warning that this would not happen and, so far, has refused to offer a partial refund.”

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Posted 2 years ago

“Service call provider was excellent - prompt, professional and expedient - thank you.”

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Posted 2 years ago

“Great service, saved me time from shopping and installing a new battery. Would recommend and will use them again.”

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Posted 2 years ago

“I was pleased with the ease of ordering online and having technicians available within a few hours. It was quite pricey, though, and if I had not been in a bind I would have gone a different route. The technician was professional and worked quickly. He came before his scheduled time, which worked well for me, but it's something to keep in mind if you schedule a particular time. Overall I was satisfied with the service.”

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Posted 2 years ago

“5-Stars. Came promptly, was super nice and got the job done!!”

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Posted 2 years ago

“Eddie Davis was the person who replaced the new battery on Sunday. He was knowledgeable, professional, and courteous throughout the process even though it was on Sunday. He was explaining beyond what I asked to help me be informed for my decision. It's pricy to get your battery replaced via 1800battery but considering all factors it was worth it. I'd highly recommend Eddie for your roadside help and his knowledge of the batteries.”

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Posted 2 years ago

“When my car battery died I scheduled an appointment to have it replaced. The technician who came, Maverick, explained to me that the battery currently in my car was under warranty. He got the car started for me. I returned the battery to where I bought it and he was correct, it was under warranty and I received a new battery. Thank you Maverick for your help and the good advice.”

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Posted 2 years ago

“Original ETA was 9 AM Sunday. No show! I was on hold with customer service for nearly 2 hours and hung up. Additionally, I texted got a reply “ should arrive at your location in 30 to 45 minutes” ; 6 hours later I sent a message via text stating to cancel my order. I even to make other arrangements. I quickly got a phone call telling me that I could not cancel or I’ll be charged $100. I got charged $126 for your company’s poor service.”

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Posted 2 years ago

“I get that I am not super close to a major metropolitan area, however if you are going to accept my order the very least you can do is keep me updated and let me know that you are unable to locate a technician to assist me and don't leave me hanging for 3 hours before I call and you let me know the bad news. Thankfully Uber and Autozone Order Online took care of me just fine (and I saved $150 to boot). So, I guess thanks for cancelling my order when I called to see how long it might actually be to get my battery replaced. Your 3.5 hour estimate took me about 60 minutes start to finish to do myself.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,944 reviews