1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,060 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,060 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service! Very please with service and the Tech. A bit on the expensive side but I really had no other option and happy they were there to help, Thank You”

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Posted 10 months ago

“Did a really good job.”

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Posted 10 months ago

“Battery was the correct Amperage, but the wrong physical size for the car. This meant that the technician had to spend several hours trying to squeeze it in to the battery box (the problem probably being the shoulder was too high compared to the OEM unit). So the battery is installed, but the protective cover plate is unable to be screwed down properly, and the anti-movement support bracket is not installed at all. The technician did his best, but the overall job was not satisfactory. At least the car starts and goes properly!”

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Posted 10 months ago

“I really don't know if what I'm writing is going to be read or not... but I feel really scammed. I bought a battery for a BNW with a total cost of 465 dollars and they sent me another one of lower quality and when talking to the seller He told me that if I didn't want it I had to pay 90 dollars to send the technician, he didn't give any solution, unfortunately my urgency made him accept the battery, I think it's all a big scam and manipulation so that the customer is forced to Accept, I will never buy again, much less recommend to anyone, very bad job.”

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Posted 10 months ago

“Appreciated the prompt service directly to my home.”

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Posted 10 months ago

“My old car died twice in one week. I knew it was the battery. Turns out not only did I have the wrong type of battery in my car but also a very old one as well. The Technician showed up on time and was very courteous. Explained a few things and left all in under 15 minutes or less. Yay! 😁”

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Posted 10 months ago

“I was totally satisfied with the servie provided. I would highly reccommended this company to everyone and will certainly use them again. Updates kept me informed each step of the process”

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Posted 10 months ago

“It was a very quick, pleasant experience. Two hrs from scheduling to completion of instillation of the car battery. Tech was very pleasant and professional. It was my first time using this service, and I would definitely use them again.”

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Posted 10 months ago

“This was the easiest purchase and install I have ever experience. The whole process was so flawless and professional I would recommend the service to everyone. Linda D”

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Posted 10 months ago

“Rob was polite, quick, friendly and knowledgeable.”

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Posted 10 months ago

“Excellent and responsive. Really appreciate their help!”

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Posted 10 months ago

“James the technician saved me from canceling my order. My order was delayed a day due to technicians not wanting to work Super Bowl Sunday!!!! Not good for a 24/7 company. James told me he was available Super Bowl Sunday but, received no orders! The scheduling system is horrible!!”

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Posted 10 months ago

“Installer did a thorough job and was very helpful.”

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Posted 10 months ago

“I ordered a battery to be delivered and installed in my vehicle in March 2023; I am mid-60s and a single woman and can not do it myself. They did not show up, and at the end of the day sent me a cancellation email. No problem, I'll buy it somewhere else. BUT, they did NOT refund my $325. I have called and emailed 4 times over the last 10 months and they all say the same thing - "someone will call you back within 24 hrs". No one ever calls back. I filed a report at https://reportfraud.ftc.gov because I am tired of chasing them. Be very very careful about giving these people your money - they are dishonest and apparently enjoy taking advantage of seniors who live alone.”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Great service.”

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Posted 10 months ago

“Excellent service, the man that came was punctual, polite and a professional. Will use you again!”

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Posted 10 months ago

“5 out of 5! Called in the AM, phone rep was super helpful, answered all of my questions and set up a service visit. Borys showed up at our home within less than 2 hours with a new battery! It was not an easy install (2000 Merceded ML320), but he stuck with it, and did a great job. I highly recommend 1800Battery!”

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Posted 10 months ago

“Excellent Service. Arrived ahead of schedule and very thorough. Would use again.”

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Posted 10 months ago

“Extremely dissatisfied with my first (and last) experience with 1-800-battery. Was overcharged $69 in what is a classic "bait and switch". Paid $354, including taxes and installation but received a different, inferior battery that was listed on the 1-800-battery website for $264 along with a shorter warranty. 1-800-battery refused to refund the difference and their customer service was a rude chat session that they refused to provide a transcript of. I will be filing a complaint with the BBB and posting warnings on my social media accounts to avoid doing business with 1-800-battery.”

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Posted 10 months ago

1-800-Battery is rated 4.3 based on 5,060 reviews