1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician was knowledgeable and very efficient”

Helpful Report

Posted 9 months ago

“Great service and price. I knew the whole process and when the tech was on the way. Definitely recommend this service.”

Helpful Report

Posted 9 months ago

“Technician was great but the website failed to notify me (the user) that the company was closed on the date ordered and instead gave me a delivery window of "3 hours 3 minutes". There was no afterhours call service, no recorded message and no indication on the website of the closing. Unacceptable in this day and age.”

Helpful Report

Posted 9 months ago

“The primary advantage to this service is that you don’t have to leave your house. However, the batteries are at the upper end of the generally accepted price range the charge for coming to your house and installing it is between 100 and $150. Finally, they were two hours late with their service call. If the most important thing is to not have to leave your house, and you don’t mind waiting the entire day, then this might be a good choice. However, if you’re able to leave the house, simply driving to a local auto parts dealer, buying the battery and having them install it will save you money and time.”

Helpful Report

Posted 9 months ago

“Very helpful, super nice and quickly handled. I'm very happy with it, especially it being christmas weekend!”

Helpful Report

Posted 9 months ago

“Excellent service. Technician was knowledgeable and came prepared for the installation. He had the correct battery for my 2019 Chevy Trax.”

Helpful Report

Posted 10 months ago

“Evan did a great job replacing my dead battery.”

Helpful Report

Posted 10 months ago

“Maverick was really efficient and professional changing the battery in a very difficult place under the sit. Great service”

Helpful Report

Posted 10 months ago

“They did a really good job, replace and tested old battery to verify it was dead, which it was, very knowledgeable also”

Helpful Report

Posted 10 months ago

“5 stars AMAZING service. was able to get to me in 45 min. and my technician went above and beyond helping me even after my battery was replaced to teach me about the alternator and the starter.”

Helpful Report

Posted 10 months ago

“Very easy, fast, and convenient process from beginning to end! The mechanic who came out to replace my batter was the best!!! He was on time. He communicated very well, and even checked my tires as well which was not the reason he was dispatched. I can’t say enough great comments about this company and the person who was dispatched to do the work!”

Helpful Report

Posted 10 months ago

“Dont even think of using this company. ordered an asap install(2-3 hours). After 4.5 hours called and after 45 min wait on phone(no answer), text option(no response), then online chat someone will be right with you(no response). I cancelled now I get 5-7 business days for a refund(will see).”

Helpful Report

Posted 10 months ago

“The tech arrived on time, explained the process, conducted a diagnostic check of my old battery and confirmed my suspicions. In and out in a timely manner. Excellent service.”

Helpful Report

Posted 10 months ago

“I was very pleased with the response. JW was there within a couple of hours. He was very thorough in checking everything during the installation. My only complaint was the battery that he brought was not the one I had asked for and it did not show up on the ones available on the website, so I'm not sure if it was cheaper or more expensive. He offered to go back and pick up the AC Delco it purchased but I accepted the one he had. I was just a little leary of a bait-and-switch situation. I guess I will find out in time if the battery is satisfactory.”

Helpful Report

Posted 10 months ago

“Courteous man arrived very nearly on time at the end of the day.”

Helpful Report

Posted 10 months ago

“Already sent my review....... R Dellinger”

Helpful Report

Posted 10 months ago

“The technician was quick and extremely polite. However, I am very disappointed in the battery. The four choices I had to pick from for my car were all AC Delcos. I picked a higher end one that was cca 810. I received a cca 700 Exide Sprinter battery. It's not what I prepaid for. The dispatcher told my technician on the phone that they'd credit me $20 back to my card, but I never received a credit. Very disappointed and beware of what you order vs what you get.”

Helpful Report

Posted 10 months ago

“Warning to anyone who thinks of using these scam artists!!! I have an 18 month warranty on a battery that I got with them 5 months ago, called to have them send a tech to verify what my mechanic discovered, that it was bad. They took $107 to cover a tech trip charge in case the battery tested and promised me a tech for the next morning and told me to have my phone on and close by. Not only did the Tech NEVER show up, when I called them they do not even have a Tech in my STATE. They never intended to send one. The lies and run around continued for 2 weeks telling me to go to a local store to get the replacement battery. Called the place before hand and was assured it was there for me. When I got there an hour later they said not only did they not have the battery but have no record of it. They have cost me hundreds of dollars in taxi fees for 2 weeks to get to and from work because every phone call was another lie. I regret the day I used this company. $260 battery that lasted 5 months then had to buy another battery fir my mechanic to install at my expense all the while being lied to over and over again. DO NOT USE THESE SCAM ARTISTS, WARN EVERYONE YOU KNOW!!!!”

Helpful Report

Posted 10 months ago

“Great experience. The service was easy to book, and Josh was quick and professional. Will absolutely use this service in the future for any car battery replacement needs.”

Helpful Report

Posted 10 months ago

“Excellent Job. Tech showed up within an hour (or less), was highly knowledgeable and replaced the battery on my son's vehicle. Also, he had to deal with a toxi-lock system on the vehicle and he was able to replace the battery without disrupting that system. 5 Stars! Russ Hagberg”

Helpful Report

Posted 10 months ago

1-800-Battery is rated 4.3 based on 4,929 reviews