1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,104 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,104 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Was pleased with service. I'm in poor health so I can't really get around well. I don't have any support to go and get a battery on my own. This was a lifesaver. Thanks”

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Posted 1 year ago

“Courteous customer service, worked to make sure service would happen when I needed it. Technician friendly knowledgeable and conscientious. Competivly priced. Would highly recommend”

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Posted 1 year ago

“Technician missed the first appointment and then the next day I was notified that he would arrive in 90 minutes. He did not arrive for 2 1/2 hours. When he arrived the work was done quickly.”

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Posted 1 year ago

“Jaylin was very polite, professional, and efficient in scheduling my appointment. He made sure I was accommodated with about 2 hours! Edison Reyes was my technician and did a great job!”

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Posted 1 year ago

“My Tech was so friendly and very profession change my battery in a blink of a eye fast service”

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Posted 1 year ago

“Very professional and knowledgeable. Issue with battery was resolved quickly without any issues. Great service overall.”

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Posted 1 year ago

“Very satisfied with the battery installation service you provided. YOur guy showed up as planned, was courteous, quick and efficient. The battery installed under the hood is clean and secure. Everything works!”

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Posted 1 year ago

“This is a great service here in Indy. I got my battery replaced without having to pay for a jump start or a tow. The price was right in line with what I paid to a garage for a replacement battery in my wife's car two years ago. The technician knew what he was doing. My only complaint was with communication from 1800battery.com. Soon after I placed my order, the status only said "awaiting pickup" and sat like that for close to three hours. Worried I wasn't going to get a new battery before the end of the work day, I finally called and they told me the technician was Eric and should be contacting me shortly. Sure enough, I got a call within 10 minutes and he was there in 10 minutes. He was in and out in around 30 minutes.”

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Posted 1 year ago

“The communication with me was poor. I had an appointment for 8-10am and never heard or received any notifications that the person was running late. I had to call to find out if they were going to show. When they did show up, the person I had was great!”

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Posted 1 year ago

“It was a seamless proces from start to beginning”

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Posted 1 year ago

“This was super easy to set up. My technician Louis V. (in Denver, CO) was incredibly nice and answered all my questions. I learned a few new things about my car thanks to him. Louis is awesome.”

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Posted 1 year ago

“I found the service to be a lifesaver. They were very thorough and went all the way to get exactly what I needed. Thank you.”

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Posted 1 year ago

“Great service! Tim had my battery installed 4 hour after I called 1 800 battery”

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Posted 1 year ago

“Chris was awesome, showed up right on time, did a great job and was a delight to talk with.”

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Posted 1 year ago

“Terrific service!!! The service tech Anthony was so nice. Explained everything he was doing, made a few recommendations, really went above and beyond my expectations. I will recommend this service to everyone who needs a battery replaced. I'm a senior with a very ill husband and being able to have someone come to my home and replace my dead car battery was (literally) a lifesaver.”

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Posted 1 year ago

“Both people that I dealt with, in this incredibly stressful situation, were amazing. From the guy on the phone to the guy that did the replacement, both very professional and courteous. Big asset for your company!”

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Posted 1 year ago

“Great service - prompt and friendly. Very convenient. Would use again.”

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Posted 1 year ago

“I give this a four because I am suppose to have a battery with 3 year warranty. They gave me no paperwork to show the warranty and kept taking about just going to buy the battery. I am not sure I have the battery I paid for.”

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Posted 1 year ago

“Fantastic service! Easy online ordering of product & service. Friendly staff. Highly recommend!”

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Posted 1 year ago

“The technician who performed the service was very personable, efficient and knowledgeable. I do, however, have an issue with what felt like an upsell after I had already spent $300 initially on the battery the website for the battery suggested for my vehicle. An hour later, while stranded, which was obvious, I received a call saying I needed to spend another $120 on the "correct" battery and they were aware the website needed to be fixed ASAP. I felt trapped into saying yes and overall wouldn't recommend the service as a result.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,104 reviews