1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service. Good job. Nice guy”

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Posted 1 year ago

“Very good service, price was on the high side but in the end seemed reasonable based on the home visit and saving me time.”

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Posted 1 year ago

“My tech was great! Quick, efficient, and explained things to me every step of the way. Would definitely use this service again!”

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Posted 1 year ago

“excellent serviceman! knew his stuff”

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Posted 1 year ago

“I got scammed by this company. They replaced my battery and everything went well and then the battery died just about a year later within warranty. They replaced the battery under warranty and told me I wouldn’t be charged. 10 days later my card was charged $99. I called customer service and they said it was an accident and sent me a confirmation email that the $99 charge was cancelled. It has now been 1 month and I never received a refund. I have called back weekly - last week they told me the refund was already issued. Today they told me it was not yet issued. Also takes about 20 mins on hold to get in touch with customer service and that’s the only way to contact them. Long story short - they will “accidentally” charge you for services you did not order or receive, and they will NEVER refund you.”

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Posted 1 year ago

“I took a chance and had your business help with a new battery. Ordered on line and set a time between 12p and 2pm. Tech arrived way before scheduled time, quickly installed the battery in 7degree weather. Jason was awesome and explained to me what he was doing. Leaving me feeling confident that I could probably change a battery on my own next time. So relieved that my car is running and that your business is wonderful. I would use your place again. Thank You.”

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Posted 1 year ago

“The service technician arrived early, got to work immediately, and finished quickly and effectively. All good!”

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Posted 1 year ago

“Great service Ordered a battery online at 10:00 pm Delivered and installed by 10:00 am the next morning Jason, the technician, was fast, skillful, honest, and friendly”

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Posted 1 year ago

“Eddie Davis, our technician, was fantastic! We were very pleased and grateful for his prompt efficient help.”

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Posted 1 year ago

“Excellent service! The technician arrived when he said he would and promptly installed the battery. He even made sure that the battery needed replacement. Very convenient!”

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Posted 1 year ago

“I would to convey my gratitude to Rob for doing a professional job. Rob was very courteous and is a positive reflection of your company.”

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Posted 1 year ago

“Excellent service right in my driveway ! Tech was late due to bad weather, but they kept me up to date. Would recommend to my friends.”

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Posted 1 year ago

“I gave it 1 star only to leave a message. I purchased a battery less than a year ago, and it was giving my car's computer notice that it was registering at a very low voltage and I should service it ASAP. I called and spoke with a representative; I was told that a technician would be sent to address the battery issue. The technician said the battery didn't like the cold weather and was a fluke. Just drive my car for a while to build up more voltage. The alternator works at 100% and revitalizes the battery once the vehicle moves. I took the car for a longer drive, and the battery seems fine now. However, I was not told I would be charged a service charge of $100 even though the battery was under warranty. I have tried multiple times to speak with a representative from 1800 Battery regarding the service charge, and no one can help me. I will not recommend this service to anyone. I am now going to have to dispute the charge with American Express. I am very unhappy about the service and warranty that I was told came with the battery purchase.”

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Posted 1 year ago

“Quick and quality service. 10/10 would recommend.”

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Posted 1 year ago

“It's obviously overpriced. Kind of stuck with that if I need mobile help. I would like to say that Eddie kept me informed as to when he would arrive, did a quick and great job. VERY happy with his service. Keep people like him around. Makes the high price a bit more tolerable....”

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Posted 1 year ago

“Outstanding and prompt service technician was super friendly, a little bit expensive, but worth it”

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Posted 1 year ago

“Quick & easy! Avione, our technician, was professional & pleasant. Hit the ground running, switched out battery & had our F150 running again in about 15 minutes. Very pleased!”

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Posted 1 year ago

“Extremely courteous, professional, and helpful. Would definitely recommend 1-800-Battery over AAA!”

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Posted 1 year ago

“This company is a fraud . They never installed a battery for my car but charged my credit card anyway . They would not reverse the charge no matter how often I called them .”

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Posted 1 year ago

“The service was outstanding and very professional. The only suggestion is that the vehicle the technician is driving should have identification as it was had for us to identify it.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews