1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,978 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service we received was excellent. The technician was timely and professional.”

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Posted 3 years ago

“Great service! They were at my house within two hours, checked the battery, starter, and alternator, and gave my useful advice about how to care for the new battery. Polite, friendly, and thorough. Online support was great, too, and helped me make sure that the service would be right for me before I completed my order.”

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Posted 3 years ago

“Great job!”

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Posted 3 years ago

“They were fairly priced and fast”

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Posted 3 years ago

“Call taker, Wendy, was marvelous. Kind, friendly and knowledgable. Installer showed up in 45 minutes. Did a professional job on a difficult install. Very happy with your service. I will tell friends. George ,Tequesta Fla”

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Posted 3 years ago

“The only way to replace a battery! First time using the service and I could not be happier. Louis, the tech, was absolutely amazing. I am so glad this service is available.”

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Posted 3 years ago

“Great Service is all I need to say”

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Posted 3 years ago

“Great service.Very fast.”

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Posted 3 years ago

“Thank you - fast and friendly. Life saver :-)”

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Posted 3 years ago

“Louis was sent to help me out. His expertise was phenomenal. Within 20 minutes he had my battery checked, swapped, and my vehicle up and running. Great company that responds on quick notice, with knowledgeable and friendly technicians. -Jordan”

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Posted 3 years ago

“What an amazing service. Quick to arrive - and even quicker to get a great job done. Loved it! Highly recommend this to anyone.”

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Posted 4 years ago

“A seamless process from start to finish - ordering, payment, scheduling, installation! Big thanks to Eric who installed, very engaging and quick. Thanks!”

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Posted 4 years ago

“While Kelly in the Seattle office was most helpful, I was very disappointed there was no paper work provided to document the transaction. No invoice, no description of the product (request new, but don't know if it was a rebuilt), no warranty....no anything. Not a good way to run an operation. Causes doubt and suspicion. Don't know if the service person was reputable (non recognizable name of the service). I would not recommend the service to others given the concerns. I had to contact Jason to request some document. Could not provide a copy of the "warranty". The best was a separate statement that he made that there was a 3 year warranty, no terms, no description. He tried to sell me that it was on the battery or I could go to the manufacturer. I did not deal with the manufacturer, I dealt with YOU! BS. I have the feeling I will be hard pressed if not satisfied with the product. Who would take care of a potential problem? Looks like your "company" has significant work to do to build confidence in people, like me.”

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Posted 4 years ago

All invoices are set over via email. All warranty and returns are available in our frequently asked questions. We supplement the manufacturer warranty which may be regional with National Coverage. From our website: "Yes, all items are covered by their original manufacturers warranty. For many vehicle batteries we extend the warranty from 12-18 months up to three years, we will take back an unused return for 30 days no questions asked. For additional questions, please contact customer service at info@1800battery.com."

Posted 4 years ago

Also, due to Covid-19, not only are we paperless and contact-less payment, we cannot for insurance reasons be passing out paper.

Posted 4 years ago

“Ordering online was a breeze. Fast and very easy. The mechanic called within 10 to 15 minutes and drove up to our home. Within an hour from placing the order, he had arrived and replaced the battery and we were back in business. Thank you!”

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Posted 4 years ago

“I ordered the battery online at 10:30 am, thinking it would be shipped to me via UPS or FedEx and not reach me for 3 to 5 days. At 1:15 pm that afternoon, the courier texted me that he was waiting at the front gate. He and his assistant pulled up to my garage, unloaded the battery, changed out the old battery for the new, tested it, and were away in 20 minutes. They were very personable and professional. I have already recommended 1-800-Battery to a family member concerned about their battery. This is a terrific service, and a real value.”

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Posted 4 years ago

“The replacement car battery I received was good. My only complaint is that the service to replace it was very slow. I was led to believe I would have a replacement within a couple of hours. In reality, I didn't get it until the next morning. If we are paying a premium price for this additional service, we deserve a timely replacement.”

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Posted 4 years ago

“The installer was great. He was polite and professional. He had the proper equipment to save the memory and register the battery . The chat window person was also very patient and professional. The only complaint is that they didn’t apply the 10% off on-line coupon to my order but I didn’t catch that so it is my fault.”

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Posted 4 years ago

“The service of the technician was excellent. He was on time and very courteous. My car had one of those “hard to get to” batteries and he did a superb job getting it out and installing the new one so I could get back home to Maryland. Thanks so much!”

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Posted 4 years ago

“Quick and easy.”

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Posted 4 years ago

“Great service. Quick and easy remote battery replacement”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 4,978 reviews