1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,938 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! Technician was courteous and extremely knowledgeable. 1-800-Battery is my new "go to"!”

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Posted 1 year ago

“Overall, very pleasant experience. Customer service was great with getting my order situated and the technician that replaced my battery was awesome.”

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Posted 1 year ago

“The gentleman who came to install my new battery was very efficient and professional. He did an outstanding job!”

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Posted 1 year ago

“Excellent job by the technician who came to do the job.”

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Posted 1 year ago

“Everything was on time and as ordered.”

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Posted 1 year ago

“I placed an order for a car battery replacement and installation yesterday at my home. On their website I selected the 10 am to Noon time slot. 1800Battery called me before 10 am and asked to reschedule the appointment to 4 pm to 5 pm yesterday. I agreed. Unfortunately, no call and no show by 5:15 pm. I chatted with someone through their website and was told neither of their two mechanics could make it to my location. We rescheduled the appointment for this morning 9 am to 11 am. Again, no call and no show this morning. I chatted with someone on their website again and they asked if I wished to cancel the order. I asked if there was any charge to cancel and they assured me there would be no charge. They advised I would be refunded the full amount and should see it in 3 to 5 days. Will wait to see if the hold they placed on my credit card is processed as a transaction or if the hold will just fall off. Great idea for a business, sorry it didn't work for me!”

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Posted 1 year ago

“At first they were great, they were over 3 hours late for time slot which was fine since I was home, the technician was great changed battery, 2 weeks later it was bad, they charge 100.00 to come back to replace it and refund it if it’s a bad battery, it was a bad battery, and I’ve had to now call 3 x for refund and still have not received. That ruined what was a decent experience”

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Posted 1 year ago

“I called today 6/19/2023 to have a battery installed. My wait time would be 2hrs. after waiting over two hours I called and was told the battery was being picked up from the warehouse and the guy should be here by 3:40pm. At 3:30pm I got a call that no one was coming and could I wait until tomorrow morning for the install, leaving me to get to work by other means. Which was unacceptable and would cost me extra money to travel to and from my job. I am skeptical now that some will show up between 8am and 9am on 6/20/2023 as my daughter has a doctor's appointment for 10am. I choose this company based on their reviews, hope I will not be disappointed tomorrow as I will cancel this order and want use this company again. JCarter”

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Posted 1 year ago

“Everything was as promised although I don’t have documentation regarding the battery warranty”

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Posted 1 year ago

“Very nice gentleman who was very professional Very helpful and informative”

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Posted 1 year ago

“You can’t improve, he was great”

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Posted 1 year ago

“I was annoyed at first when they said they were on their way six hours earlier than my requested time. I wasn’t home so I was afraid I would have to reschedule but the man was communicative and let me know I didn’t have to be home and was able to have my fiancé leave my car keys out. He was very fast and this made things so easy for me. I didn’t have to pay for a tow truck to take my car to the shop to get a new battery so thank you!”

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Posted 1 year ago

“Jim McCarthy”

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Posted 1 year ago

“The technician was on time and changed my battery quickly. He was professional, neat, and very competent. Highly rated and would definitely use again.”

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Posted 1 year ago

“Everything was perfect!”

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Posted 1 year ago

“Great service. The tech arrived right at the 3 hour mark I was to expect him at, and installed the new battery in my Mini Cooper within 30 minutes. The service is not cheap.”

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Posted 1 year ago

“Very professional and delivered on time definitely I will recommend this service to anyone.”

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Posted 1 year ago

“Super easy to schedule, reasonably priced, and convenient. The mechanic was very friendly, let me watch while the replacement was happening so I could understand how it works, and answered other questions about starter-related issues with my car. Very pleased by how straightforwardly and smoothly everything went!”

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Posted 1 year ago

“Original appointment was scheduled for 8 -10 am. No one showed by 11 am so I called. Turns out technician never responded. They had to get another technician who couldn't come to my home until 5-6 pm. When no one arrived by 6:45 pm I called again and threatened to cancel. Technician arrived at 7:30 pm. The technician was excellent but overall scheduling service was dreadful. I would never recommend doing business with 1800 Battery.com”

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Posted 1 year ago

“I requested service same day. Tech showed up within hrs. Replaced my battery and checked old one which was gasping for one more charge. Everything their video says to expect happened! I have already referred friends and families to your company. Maybe add oil change to the mix :)”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,938 reviews