1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,058 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Isacc was the installer that you sent to me and I would like to say he was a pleasure to deal with and did an excellent job for me. Your company should take great pride in such an excellent representative! Also the initial phone experience with Joe was very well done. I was so happy to find your site and even happier with the service! Well Done 1-800- Battery!”

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Posted 8 months ago

“Gave this company my year, make and model of my car. They looked it up and said they had two options , gave them my preference and a credit card number. They sent my battery with a service tech to my house. She arrived promptly and was very polite and professional. The problem arose when the two batteries she brought would not work in my car and they didn’t have one that would. They charged me for the battery, 75 dollars service charge and mileage. No refund as of yet and when I called about it, they said no refund for the service charge of 75 dollars because of their company policy. They made the mistake, but still charged me for a service call! Buyer be ware!”

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Posted 8 months ago

“I purchased a battery 3/27/23. One year later 3/22/23, I'm having battery problems. I got a jump and took it to my local garage thinking, nothing could be wrong with a nearly new battery, and they told me the battery is defective. A 12 volt battery would only charge to 10 volts. I called 1-800-Battery Customer Service, and was told that my 3 year warranty was void if the battery was removed. I asked for a written copy of the warranty, and I was not given one. I found a document on the web site that said after 30 days I had to contact the manufacturer. I called CBS and they told me all battery warranties are handled through dealer. I called back and got the same garbage from 1800-Battery. Basically, if you buy a battery from these guys YOU HAVE NO WARRANTY.”

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Posted 9 months ago

“Service was provided quick. Service Technician Al was knowleable, personable and professional. He got us back on the road fast. If there were more services provided by Technicians like Al there would be no complaints. Thank you for a painless experience and we will definitely refer friends and family to 1-800-Battery.”

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Posted 9 months ago

“Tyeesh Holt was excellent. She was timely and professional with the installation. I wanted to leave a tip, but I could not when I finalized the payment.”

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Posted 9 months ago

“excellent, unbelieveably efficient was impressed by installer skill”

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Posted 9 months ago

“Live in greater Phila area. They advertise same day service. Called YESTERDAY. They wanted my bank info immediately. It's Sunday & still haven't received service. Won't use them again.”

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Posted 9 months ago

“Very pleased with how fast our battery arrived. Ordered in the morning and battery was installed, old battery taken away and our vehicle running before 1PM. Being Seniors that mean a lot!!!!”

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Posted 9 months ago

“Delivery and Service were exceptional And it was All Good 👍”

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Posted 9 months ago

“I am sold on 1-800- Battery, and will always go there first if I need a new battery. Online Process was easy; follow up was very good; technician knew exactly what he was doing. Saved me time, money, and frustration! Highly recommend based on my experience.”

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Posted 9 months ago

“This service was fast, efficient and installed perfectly. Great service !”

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Posted 9 months ago

“The only thing that I was not happy with was I scheduled the time for 8am-10am. The technician did not come until 4:45pm. I never got any call/notification to let me know. I had to call 2 times and on the 2nd call 1800battery called the technician and said he would be arriving in 45 minutes. This was a 6-8 hour delay from my scheduled time.”

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Posted 9 months ago

“Excellent service. Thank you for responding and getting out to me so quickly for two batteries for both of my cars.”

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Posted 9 months ago

“It unfortunately took more than 24 hours to get a technician to come by, but otherwise the service by the technician was quick and pleasant.”

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Posted 9 months ago

“Joseph was very professional and accomplished the task right away. I will definitely keep 800battery in mind for the future needs.”

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Posted 9 months ago

“Great service for me. I had an appointment. It would have been over $100 in uber rides without the car. To get it to a shop, I would have had to pay a tow truck. Instead, 1-800-Battery got to me in around 3 hours (so not instant serice), and tech brought the battery and changed it in a few minutes. Cost seemed reasonable to me at under $350 since I got a Diehard, service, and saved on tow and uber. I'm happy and I recommend.”

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Posted 9 months ago

“I ordered a replacement and they came and replaced it right away. Six months later the battery died. Calls and messages were not answered. I had to buy another one. A week later, via chat, they offered to pay another $100 to come and replace it under warranty... and how much more to pay??”

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Posted 9 months ago

“Could not have a better experience. The scheduling and installation was quick and easy, and my installer Selfin couldn’t have been better. Thank you !”

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Posted 9 months ago

“5 out of 5!! Found out I needed a battery for my Mercedes CLS550 last Sunday morning. Purchased the battery on your website and it was delivered and installed within two hours!! The technician was very professional, friendly and did a fantastic job. I couldn't be more pleased!!”

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Posted 9 months ago

“I thought the customer service representative who took my order was very efficient and all about business. He was also very pleasant to work with and turned what is typically a drag of a conversation into a pleasant experience. This is an exceedingly rare skill. The tech who installed the battery was no slouch either. She got right to work on the install and maintained a great demeanor even though I had left some things in the car that were in her way, She pleasantly asked where to put them and then went right back to the removal of the battery and the installation of the new one. She continued with a cheery demeanor even after disovering she had to return to the shop because they had sent her out with the wrong battery. She sped back to the shop, obtained the correct battery and came back and completed the intall. If i hadn't known that she had to run back to the shop I would not have noticed the extra time. I am happy to report that my experience was exception and that I am quite surprised that I found something as mundane as a battery replacement a pleasant experience.”

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Posted 9 months ago

1-800-Battery is rated 4.3 based on 5,058 reviews