1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,948 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holy helpful! I finally gave up trying to replace my battery after finding out I purchased the wrong size. It is 103° outside, half of my tools are missing and everything just kept going wrong. Chatted with 1-800-Battery and within 2 hours a tech was here with the proper battery and real tools. Absolutely excellent experience, I'm very pleased with everything!”

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Posted 2 years ago

“Great service. Really helped me out in a pinch!”

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Posted 2 years ago

“The service was great. The technician was prompt and very knowledgeable. The price was reasonable. Would definitely contact this business for a future battery replacement. Thank you!”

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Posted 2 years ago

“Arrived promptly. Eric explained everything he was doing, checked all my components and was fast and thorough. Will definitely use again if needed.”

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Posted 2 years ago

“They don't communicate!! I placed my order and waited then decided to chat with CS. It took 45 before there CS rep responded. I asked for an ETA. It went pass that timeframe do I reached out to chat again and the CS rep that I have an 8am appt the next day. Next day and nothing. No text about order no text from delivery person. I called and sent another message through chat. Waited again until 9:30 and nothing. They finally responded by asking me my order #. THEN told me it would be at least another 2 hours. I just told them to cancel and release the authorization hold in full! It was such a waste of time and energy. I have a stressful job and I get 1 day off a week and a good part was wasted on this company!!!”

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Posted 2 years ago

“Awesome service, quick and effortless”

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Posted 2 years ago

“Great experience!!!”

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Posted 2 years ago

“If you want an "Uber Driver" to pickup and install your battery, then go for it. Spent 30+ minutes over the phone to assist in diagnosing battery install not working. Company has not responded to my initial review and have not received any battery warranty info. Not worth the price. Don't waste your money or time....”

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Posted 2 years ago

“Service was prompt and battery replaced quickly.”

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Posted 2 years ago

“Joe was great! I loved that he showed up early and was quick and friendly. But I did have a problem connecting with him for the first appt. Appt was from 3-5, but he arrived at 90 minutes early before the car that needed the battery was there. I was unable to answer his call due to work, but there was no way to call or text him back. Fortunately, I was able to reschedule using the live chat. BTW, the live chat looked like I could chat after 5pm pacific, but got to response until 6am the next day when someone closed the request.”

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Posted 2 years ago

“Good experience and very efficient. Jerry was very informative”

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Posted 2 years ago

“The Service was timely and took care of my problem. The technician was more than knowledgeable about my automobile. He took care of the issues unique to my auto besides just changing the battery.”

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Posted 2 years ago

“It was very easy to call and get an appointment the same day. The technician Eldreek Whitaker that showed up at our house was very friendly and knowledgeable. It took a short time for him to replace the battery and we were able to start the car immediately. A very good experience with your company and I would recommend you to my friends. Thank you for a great experience”

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Posted 2 years ago

“Excellent, professional, before I expected, knowledgeable.”

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Posted 2 years ago

“A funny thing. I had a dead battery and there was no place in the owner's manual that said my battery was located in the trunk. I found 1-800- Battery and they had the location of the battery on their website. That's efficiency! Since the battery was totally dead, the key freezes in the ignition, and cannot be removed. Also, the key fobs no longer work, so I cannot even access the trunk because, in today's world, you cannot open the trunk with a key. Isn't that special. I called 1-800-Battery and technician Rob came out the very next day, worked his magic and put in the new battery. Awesome dude, good at gis job. Wonderful service. Many thanks for the rescue.”

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Posted 2 years ago

“Made the appointment on line and selected the battery for my MB CLA250. I was told the installer would be at my home before noon and would be coming from Milwaukee as a Chicago based employee was on vacation. After a number of calls the technician arrived at 7:30 pm with not the battery type I selected on line but with one that was not suitable for my car. The technician bought the correct one locally and installed it. The technician was a very nice man and I felt sorry for him. 188 battery promised the battery would be installed that da and it was. That is why I gave them 4 stars. Stuff happens no point in getting upset and I did have things to do around the house.”

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Posted 2 years ago

“Your technician came out to my house on a Saturday and did a really outstanding job. Excellent service, thank you!”

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Posted 2 years ago

“So easy. Loved the app that allowed me to track my tech. He was polite and efficient. I’d recommend the service to anyone.”

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Posted 2 years ago

“Came quickly and worked fast”

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Posted 2 years ago

“Great service. Came early and very professional. I will use them again for sure”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,948 reviews