1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,057 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris was here in 2 hours rather than the 4 that I had been told, and the job was finished in less than 4 minutes. My car was in my garage. I am eighty years old and not feeling up to the hassle of going out for a battery, especially after my jumper cables wouldn’t work. Another company that I called said they couldn’t do the job until 2 days later. I would recommend this service to anyone who isn’t handy with working on cars.”

Helpful Report

Posted 7 months ago

“Very quick service but there were a couple of disappointing issues. 1, the Diehard car battery which I thought purchased, ended up being a different battery, I was told it was equal to the original. Called 800 # to complain and was told in the very fine print which was not easy to find, that they reserved the right to replace with similar battery, just wish that information was more upfront. Also they said that the technician would test old battery to make sure it was dead and not just in need of a recharge. My technician did not have the equipment so never really knew the exact facts of my old battery. Was also told someone would contact me about issues for possible discount, never received any communication. For these reasons I will definitely look elsewhere when needing to replace my car battery, disappointing experience.”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

“Very happy with 1-800-Battery, paid for everything on line, tech came exactly at the time he said. Quickly took my old battery out of the car and installed the new one within 20 minutes. The tech was very friendly and courteous. Nice to know that there are services out there that do what they say.”

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Posted 7 months ago

“My installer was great. 5 stars brother!”

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Posted 7 months ago

“Technician worked hard and was very nice”

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Posted 7 months ago

“After recently moving back to SWFL to help my Mom who is elderly with health issues; I needed to get her car a battery so I could have a vehicle that transported a wheelchair. J.W. is the battery technician that arrived. He was professional, knowledgeable, fast, and friendly. Been a few days since the install and so far so good. Thanks J.W., you’re the best!”

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Posted 7 months ago

“The Technician was excellent. He completed installation, of a new battery, within a few minutes and my car was running again! What a relief! Thank you!”

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Posted 7 months ago

“Very bad service. Broke my battery post now I have to pay more money to fix it.”

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Posted 7 months ago

“Great service. Fast response.”

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Posted 7 months ago

“1-800-Battery was efficient, convenient, with great customer service!”

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Posted 7 months ago

“Service was excellent!”

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Posted 7 months ago

“My battery went out on Saturday. I am not sure how I found this online but I did. Mechanic came out and put my battery in with no problem. I had some questions that he didn't mind answering or explaining if I didn't understand. This is a great service to use. I recommend 100% . Best part is that you didn't have to leave your home. Convenience is bliss. It was worth the money”

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Posted 7 months ago

“Good service. Serious and attentive staff willing to help”

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Posted 7 months ago

“I was very impressed with how quick the response was. The guy who installed it was quick and friendly.”

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Posted 7 months ago

“On 8/24/22 I had a battery replaced. Then over a year later on 2/19/24 it wasn't working. 1-800-Battery said if the battery was dead, they'd only charge me half of the $100 service call. The battery was completely dead and was replaced but the company still charged me $102.96. I got an email stating they refunded my $49, but they never did. I've called multiple times asking for my refund and never got one. The only reason I knew that I never got the refund is because I'm always checking my credit card statement. That is a pretty crappy way to treat the customer.”

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Posted 7 months ago

“My experience with 1-800-Battery was great. It was easy to place the order online and my technician was amazing and a joy to work with. He had the battery changed and the vehicle running again in no time. I love the fact that they bring the battery to your location. I recommend this company.”

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Posted 7 months ago

“excellent, fast service”

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Posted 7 months ago

“Sheldon was fantastic, courteous and professional. My batter cable connection was broken so he fashioned a solution.”

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Posted 7 months ago

1-800-Battery is rated 4.3 based on 5,057 reviews