1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,970 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service!”

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Posted 3 years ago

“Super fast response, technician was very nice, informative, great overall experience. Will definitely recommend to friends and family”

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Posted 3 years ago

“The person who came was very impatient. He did not put the battery lids back together and was leaving with the car being started. He also took my battery with him without asking me. That battery was under warranty and we could have been compensated for that.”

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Posted 3 years ago

“I am very pleased as you had the battery I needed for my Prius. Brenden was very helpful and friendly and did his work in no time. The convenience was super since I was on the road and needed help on sight and quickly. I can't thank you enough. Kudos to Brenden too!”

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Posted 3 years ago

“The tech that came out was absolutely phenomenal. Fast, professional, I would recommend him to anyone!”

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Posted 3 years ago

“The Techs were very knowledgeable and friendly. Great customer service over the phone and when they arrived at my home. The delivery service and install were super fast. Im a 1800Battery customer for life. FIVE STAR SERVICE*****”

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Posted 3 years ago

“Technician arrived 2-hrs from my call. He was knowledgeable and friendly. He had the ability to change my GMC 48 battery and quickly resolve the problem. One area of concern is that my quotation never mentioned anything about a mileage charge yet I was charged for 13mi from Lauderdale to Boca. $1.00 /per mile. This should be explained in the proposal.”

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Posted 3 years ago

“On time and got the job done. Good, solid, and convenient service. Thumbs up for you guys.”

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Posted 3 years ago

“Easy booking process. Even though the tech was not on time, the speed the battery was installed overshadowed that. It was quick and easy and good pricing and would recommend this service to anyone.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“We called at 7 AM in the morning they answered the phone and had a tech out to replace a battery at our house within two hours great service highly recommend! Thank you so much for your prompt response :-)”

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Posted 3 years ago

“Customer service was horrible. I had no contact for several hours and tried multiple methods to get in contact with them. Ultimately I had to go somewhere else for service, and I still ended up paying 1800battery for nothing.”

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Posted 3 years ago

“Fast prompt service.”

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Posted 3 years ago

“Very slow website. I scheduled my order for that evening, 30 minutes after my scheduled time I hopped onto the site for support. I was then informed that they wouldn't be out that evening and would schedule it for first thing in the morning. At 11:30pm that night I got a notification that someone was coming to deliver the battery, that didn't happen (fortunately). When I got onto support the next morning to clear up what was going on I got it scheduled again for 3 hours later. When the delivery person showed up, they were great and professional. They got the job done very quickly.”

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Posted 3 years ago

“Very good service, the reps Joe and Jake on the phone were great in making sure I was taken care of, and Doug who came was awesome, finished in a timely fashion, very personable and helpful. Great service all around, I am happy!!”

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Posted 3 years ago

“I liked the service and I am happy with the battery swap. However, the representative who came to change the battery was not very friendly and the customer service was not very good.”

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Posted 3 years ago

“prompt service by Eric, very convenient.”

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Posted 3 years ago

“It took a little longer to get someone out here, but the job was done quickly.”

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Posted 3 years ago

“Ordered a battery here online. It's pricey but I figured it was worth it. So the tech shows up with a battery I did not buy and was not even on the website. So I ask him and he says we don't even have those batteries I have no idea why they are on the site. So this is unacceptable. I bought one battery and they show up with something else. Bait and switch scheme.”

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Posted 3 years ago

“Excellence. You guys were great Great service and your service tech was the best. Don’t lose him. He is great”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,970 reviews