1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

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Posted 10 months ago

“Excellent, prompt service.”

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Posted 10 months ago

“The tech Jeff Walker was very knowledgeable and did a great job.”

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Posted 10 months ago

“This was a great experience. Admittedly, the battery is slightly more than buying it at an auto parts store, but I ordered this battery at 8am and it was installed by 11am. Never had to leave the house. Great service and technician.”

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Posted 10 months ago

“This has been a nightmare. The technician who worked on my car ended up causing more problems. I ended spending over $800 with my mechanic to take care of the damages. 1-800 battery said they would reimburse. Last I heard the technician did not have liability insurance and now they are ignoring any correspondence I try to make. With the tow I am out over $1,100.00”

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Posted 10 months ago

“Fast and efficient. I was happy to find this service available on the weekend.”

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Posted 10 months ago

“Awesome customer service the father and daughter team was awesome”

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Posted 10 months ago

“This order was cancelled aftyer the mechanic could not find the location of the battery in my car.”

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Posted 10 months ago

“My technician Orlando was great, very professional, took care my battery replacement with ease. I could not have asked for a better technician. However, your company provided the wrong battery one that was weaker. I purchased a battery with 800 CCA and was provided one with 700 CCA. I am awaiting a potential refund. Your customer service reps were not particularly helpful and told me that despite my purchase of a 800 CCA battery the fact that I was provided with a battery above the required CCA of 600 for my vehicle that was good enough. I hope this issue can be rectified or I would have to take future business elsewhere.”

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Posted 10 months ago

“Agent came on time, was very courteous and helpful”

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Posted 11 months ago

“Quick and accurate transection,timely arrival and completion of job inspite of rain,no hassle service and prices”

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Posted 11 months ago

“The phone rep was great and the tech was very knowledgeable.My only complaint was the time.The 2 hour window turned to a 4 hour window,it was a sunday 7 am.So this could have some affect.”

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Posted 11 months ago

“Website design was easy to navigate and intuitive, rep on phone was friendly and well spoken. My only issue was with time: site asked me to choose a window of time (11-1) and the tech came at 3:20. He did a quick job of replacing battery but did not take the time to test the one that was there already. I do admit it probably would have been a waste of time to test it since it was bought in 2017.”

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Posted 11 months ago

“I waited an hour after the window 8-10 before the battery service arrived at my home”

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Posted 11 months ago

“Fantastic service. Less than 2 hours between my order & the techs arrival! I highly recommend 1-800-Battery!!”

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Posted 11 months ago

“You can get a good price if you can not move your car and have no service like AAA to help you bring the car to a cheaper place. For example, I would have paid $380 with a mini for a battery replacement - but I had no chance to tow it to them. So I shopped around and found an 1800 battery. All was easy and with just over $400 (none 2023) they were pretty reasonable with it included a home service. All are online (or per phone) and they even send you a tracking for the mechanic that will do the installation. My mechanic had not really a plan of how to do a mini - and I get it is a bit more complicated than most cars. In the end, I looked up a YouTube video and showed him - after that, he was able to remove and replace the battery without any problem. But then what was a bit awkward was that he just installed the battery and wanted to say goodbye and I asked him if he was not doing the registration to the car of the new battery. and he said can you talk to my supervisor they did not give me the right tools to do so. I did and was told "We only do basic installation" so that means not registering the battery to the car's system. I was a bit disappointed since on the website that information was missing. Why is it important - when the car thinks it is still the old battery it will charge it differently than it will a new battery. SO not saying it's a new battery will have the battery run out earlier. So the supervisor told me to go to my dealer and let the battery register there. This might be an additional expense you have to calculate in - it will take only a few minutes but ist still time your dealer might charge you for! So be aware.”

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Posted 11 months ago

“Very satisfied with the technician that was sent-he really knew his stuff-I would rate him a 10 plus!!!”

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Posted 11 months ago

“Great Job! Thank a lot......... Bob”

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Posted 11 months ago

“The service was fast and efficient. The technician was here within an hour which was great.”

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Posted 11 months ago

“Quick, efficient, excelllent service.”

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Posted 11 months ago

1-800-Battery is rated 4.3 based on 4,929 reviews