1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,943 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On-time delivery and prompt service. Thanks.”

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Posted 1 year ago

“Just the worst. Didn't show up when paid and won't respond to calls or text.”

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Posted 1 year ago

“You scammed me, please refund my card or I am going to dispute the charge. I never received your service”

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Posted 1 year ago

“Jason C did great--thanks for the quick service.”

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Posted 1 year ago

“Honestly, I find everything about this process to be subpar. I waited 30 minutes for a response from you, only to learn this is delayed by 5 hours. No notice, no way to follow up. I called, waited 30 minutes, no response. I texted, still no response. I could have had this taken care of this morning locally, without the hassle. Lesson learned.”

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Posted 1 year ago

“Tech came late, which was not his fault but the business’ fault for not having the battery ready to pick up at the shop. But the tech was extremely inappropriate and aggressively asking for tips. Told me that 1800 doesn’t pay them for gas or mileage or time waiting to pick batteries up. Either this tech is lying, or this company needs to pay their employees a liveable wage. It was completely unprofessional and inappropriate to be basically demanding tips from customers when prices are fixed and set online. This is not a restaurant, there is no reason for these employees to expect tips. I ended up tipping this guy, but I felt very uncomfortable and pressured on the spot to pay extra money for this service. I would never ever use this service again. Shame on this company.”

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Posted 1 year ago

“Technician was friendly and quick. Battery came in no time. Would recommend this place to anyone. Price was in line with other places.ty!”

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Posted 1 year ago

“Technician was quick, professional and courteous.”

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Posted 1 year ago

“Asked for upgraded battery but tech brought lower cca engine battery than what I already had. Stated specs said 750 cca but 850 is what I already had. No one called or texted me that they wouldn't fulfill my request and that I wouldn't be charged unless tech stated job was finished and all working. Received a text that I would be charged $99 fee because tech showed up even tho I stated multiple times I would not accept anything less than a 900+ cca battery. Buyer beware this company lies and does not disclose needed information til after the fact.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Delivery was 2 days after promise. Tech who installed was excellent”

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Posted 1 year ago

“It was very easy to get a battery so quickley. Iam not feeling well so to go out to get a battery would be out of the question.They were very professional. thank you Elizabeth Lindsay,I will be telling others of your great service.”

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Posted 1 year ago

“Ordered diehard gold battery and installer put in interstate battery 200.00 dollar difference. READ SMALL PRINT...”

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Posted 1 year ago

“Good service. On time. Double-checked everything. Will use again.”

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Posted 1 year ago

“excellent service!”

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Posted 1 year ago

“Very happy with the service. Had next day service. Came 30/min late, however technician was very pleasant and knowledgeable.”

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Posted 1 year ago

“Truest mazing response and service. Would recommend to all my friends.”

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Posted 1 year ago

“Great customer service. Although the wait time was longer than my appointment window I was very pleased with the delivery of my car battery.”

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Posted 1 year ago

“Ryan was awesome”

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Posted 1 year ago

“Sammy was great. On time, worked fast and pleasant. However, I ordered and paid for a Die Hard battery but got something else. Also, Sammy said I was supposed to get warranty emailed to me. Still waiting and waiting for that.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,943 reviews