1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,925 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Friendly, professional installation and removal of my old battery.”

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Posted 6 months ago

“I had a new battery installed and my car won’t start the next day.”

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Posted 7 months ago

“My installer James was very professional and knowledgeable. I had a great experience using 1-800-Battery.”

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Posted 7 months ago

“Very pleased with service and staff. What I I didn’t like is that they close at 4pm in Dallas, right when some need their service.”

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Posted 7 months ago

“Technician never came. No communication.”

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Posted 7 months ago

“Definitely worth it. I got a quality battery and Eddie provided professional and friendly service.”

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Posted 7 months ago

“Battery died, needed a new one installed ASAP. 1-800-Battery identified the batter I needed and had it dispatched and installed within a few hours. Problem resolved and back on the road.”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Outstanding response and service. Ken, the tech was polite, professional and knowledgeable. The service is NOT cheap. However, having a main and auxiliary battery replaced within three hours of calling in my driveway…wow.”

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Posted 7 months ago

“Love the service! This was my second visit with Ismael, very professional.”

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Posted 7 months ago

“i am pleased with the outcome of my battery replacement, the person in charged arrived 35 min past the time but did its job very well and stresed that the battery had a 36 month warranty...will recommend same service”

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Posted 7 months ago

“Excellent company. Great employees. It’s the only place to go!”

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Posted 7 months ago

“The website was easy to use while placing my order and completing the purchase process. The technician arrived on time and quickly got to work. The job was complete within 30 minutes. The car started immediately.”

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Posted 7 months ago

“great service, timely arrival with excellent tracking updates. Technician was friendly and professional and explained well the issues around my battery.”

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Posted 7 months ago

“Isacc was the installer that you sent to me and I would like to say he was a pleasure to deal with and did an excellent job for me. Your company should take great pride in such an excellent representative! Also the initial phone experience with Joe was very well done. I was so happy to find your site and even happier with the service! Well Done 1-800- Battery!”

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Posted 7 months ago

“Gave this company my year, make and model of my car. They looked it up and said they had two options , gave them my preference and a credit card number. They sent my battery with a service tech to my house. She arrived promptly and was very polite and professional. The problem arose when the two batteries she brought would not work in my car and they didn’t have one that would. They charged me for the battery, 75 dollars service charge and mileage. No refund as of yet and when I called about it, they said no refund for the service charge of 75 dollars because of their company policy. They made the mistake, but still charged me for a service call! Buyer be ware!”

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Posted 7 months ago

“I purchased a battery 3/27/23. One year later 3/22/23, I'm having battery problems. I got a jump and took it to my local garage thinking, nothing could be wrong with a nearly new battery, and they told me the battery is defective. A 12 volt battery would only charge to 10 volts. I called 1-800-Battery Customer Service, and was told that my 3 year warranty was void if the battery was removed. I asked for a written copy of the warranty, and I was not given one. I found a document on the web site that said after 30 days I had to contact the manufacturer. I called CBS and they told me all battery warranties are handled through dealer. I called back and got the same garbage from 1800-Battery. Basically, if you buy a battery from these guys YOU HAVE NO WARRANTY.”

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Posted 7 months ago

“Service was provided quick. Service Technician Al was knowleable, personable and professional. He got us back on the road fast. If there were more services provided by Technicians like Al there would be no complaints. Thank you for a painless experience and we will definitely refer friends and family to 1-800-Battery.”

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Posted 7 months ago

“Tyeesh Holt was excellent. She was timely and professional with the installation. I wanted to leave a tip, but I could not when I finalized the payment.”

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Posted 7 months ago

“excellent, unbelieveably efficient was impressed by installer skill”

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Posted 7 months ago

1-800-Battery is rated 4.3 based on 4,925 reviews