1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,103 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,103 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service. I set up an appointment for a 10am-12pm window. At 11 I chatted with someone on their website to check in, since I couldn't view my order status myself because the forgot password link does not work. I was then told that a technician now wouldn't be able to come till after 3 and they were checking to see if they could find a different tech. At 2 I reached back out again to see if they had any luck and their response was "I'll reach out to the tech". I was under the impression they were already doing that. We then settled on them coming out after 5 pm. No call no show all night. We called the next morning and their response was they could not get ahold of the tech so they don't know when he will be out. Absolutely terrible communication. We canceled immediately. Very unprofessional company in my opinion. Would not recommend.”

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Posted 1 year ago

“The guy who installed it was very pleasant. Thanks.”

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Posted 1 year ago

“Brought the wrong battery. Had to come back hours later. Broke car computer system on install.”

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Posted 1 year ago

“Service was great and fast!”

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Posted 1 year ago

“very good concept saves valuable time they need to work on scheduling since they were two hours late”

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Posted 1 year ago

“Showed up in about an hour, had a new battery and was in my way. Fast and easy!”

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Posted 1 year ago

“All the service tec did was curse and use foul language as he installed battery the most unprofessional thing I have ever witnessed Would never use them again”

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Posted 1 year ago

“Little on the high price but it compensates with timely, covinient and professional staff.”

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Posted 1 year ago

“What a great experience we had. It's a quick easy process online, and we were fortunate enough to have our battery delivered and installed within a couple of hours of placing my order online. The gentleman that did our installation was very polite and had a great personality. He was done within a matter of minutes and did an outstanding job. Will definitely use them again if this ever happens to us again.”

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Posted 1 year ago

“I had a great experience. Claudio came at scheduled time and completed battery installation in a timely and efficient manner.”

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Posted 1 year ago

“Second time I’ve used this company. Great, quick service both times.”

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Posted 1 year ago

“Faster than expected, good service, saved my weekend plans!”

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Posted 1 year ago

“The technician who came was very good, I would give him 5 stars. 1-800 Battery.com was great up to the point where they realized that the battery had to be programmed for the car to start. They replaced the battery and gave me a jump so I could go to the dealer and get it programmed, but I kind of feel like I would have been better off just jumping my car before the battery was changed and driving it to a place that understood how to program the car after the battery was installed.”

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Posted 1 year ago

“Great service. Technical support awesome. Love 2 year warranty on battery. Fast and easy service.”

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Posted 1 year ago

“What a great service! The installer was quick, friendly and knowledgeable.”

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Posted 1 year ago

“Excellent service, the battery I ordered was delivered and installed within 2 hours after placing the order. The installer was amazing, he had no right hand and did the whole installation by himself (very friendly too)”

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Posted 1 year ago

“on time, efficient”

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Posted 1 year ago

“Super quick and professional”

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Posted 1 year ago

“Battery replacement went well. He was on time, courteous, and explained each step he was doing.”

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Posted 1 year ago

“The professional was very courteous and made sure everything was correctly installed.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,103 reviews