1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,973 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quoted a price of $285 for my battery out the door. I was required to pay upfront so I gave my credit card info on the phone. After the battery was installed I was charged the $284.99 plus tax plus a $25 trip charge. I called the 800 number and was told that the extra charges would be taken off….they weren’t. Nice way to rip off a senior on fixed income but a very poor business model. I won’t ever use 800-Battery again and I’ll tell anyone that asks not to use it. I’m putting this on Yelp as well.”

Helpful Report

Posted 3 years ago

We looked up your order and your "25 Mileage" Fee was removed. On top of that it looks like your 2013 Mercedes Benz required a higher end battery as well. Please revise as none of this is true.

Posted 3 years ago

“Everything went great except I asked for a 2pm slot and the gentleman didn't get there until 5:30. Those appointment times shouldn't be available if they can't be meet.”

Helpful Report

Posted 3 years ago

“I have only good things to say about 1-800-Battery. My car was completely dead in my garage. Rob came out several hours after my call and replaced my battery. I was notified he was on his way and could track him on my phone. He did a great job.”

Helpful Report

Posted 3 years ago

“Well calling was a bit of an issue recording kept saying your wait time was less than a minute for about 10 minute. And the web site said that the est time was 105 min. But when I checked out est went to 7 hrs. But the the service when I Big Rob showed up was very good”

Helpful Report

Posted 3 years ago

“great service, guy came out at exactly the right time, installed it in less than 20 minutes in the rain, very professional and super service with a good battery, definately would recommend.”

Helpful Report

Posted 3 years ago

“Very pleased with the excellent service. Chris was very courteous and knowledgeable. Will use them again and have given referrals to friends and family.”

Helpful Report

Posted 3 years ago

“Super quick response. Super speedy to install. Excellent service!”

Helpful Report

Posted 3 years ago

“The Service was great. I order over the phone, the representative was well informed in the options of different batteries available for My 2016 Cadillac SRX He reassured me of my concern: Changing the battery should follow a procedure of maintaining the information in the computer, so the car should be under some some alternate power. The service Technician was at my place within 2 hours, with Uber like updates in his progress. He connected the Car to a power source , and the battery was changed under 10 Min!! Strongly recommend this service.!”

Helpful Report

Posted 3 years ago

“Chris was fast, nice, and professional. Easier process than going to a store and getting it done. Quick fast and convenient!”

Helpful Report

Posted 3 years ago

“Mechanic was prompt, polite, and very patient to have had to work in 95 degree heat. Services were greatly appreciated and will be highly recommended.HAVE A GREAT DAY ❤️”

Helpful Report

Posted 3 years ago

“The service was great and really helped me out when I was not able to go get a battery myself.”

Helpful Report

Posted 3 years ago

“Can't say enough about the service. Came quickly, kind and courteous. My neighbors saw the service van and said "you mean they come out to you and replace the battery? Highly recommend.”

Helpful Report

Posted 3 years ago

“Fast, friendly service.”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Gerald McMurray (#2) deserves much praise for replacing my battery (on warranty, thank you) very capably and on schedule. Cheers, MJE”

Helpful Report

Posted 3 years ago

“Made an appointment and they arrived within about 2 hours, changed my battery in 5 minutes. Fast and easy service.”

Helpful Report

Posted 3 years ago

“Everything went perfectly and I appreciate the help of the customer service representative and the technician who visited the home to do the batter installation.”

Helpful Report

Posted 3 years ago

“So quick, easy, and affordable. Our technician was amazing and so kind. Recommend”

Helpful Report

Posted 3 years ago

“The gentleman that came out was great. Done well and done quickly”

Helpful Report

Posted 3 years ago

“I knew there was no way I could install a battery myself and found this company online. Ryan came on time, tested it to make sure it truly was the battery. He installed the new one and that was it. Great Service!!”

Helpful Report

Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,973 reviews