1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,055 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“This service is excellent. I would recommend you to anyone who needs to replace a car battery and wants to forgo the hassle of having their car towed to a service station.”

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Posted 3 months ago

“The tech came earlier than expected. Explained things to me and itge battery installation only took about 10 minutes.”

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Posted 3 months ago

“Showed up on time; installed battery as promised”

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Posted 3 months ago

“Easy to book online. Fitter arrived on time and was very helpful and courteous.”

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Posted 3 months ago

“Great service in all respects!!”

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Posted 3 months ago

“Great service. They communicated well and showed up quickly. A bit expensive.”

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Posted 3 months ago

“If your battery is dead and you can’t jumpstart, 1-800-Battery did a good job for me. Easy and quick and less costly than towing”

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Posted 3 months ago

“Jayden took my call..When I was trying to pay, my credit card wouldn't go through. He said to call him back and he could still get me scheduled for the same day. I did and all was well.. Damon Gilliland, technician, was quick and very professional. He understood I was at work and did the battery transfer on his own and returned my keys when finished. The arrival timing was just as promised. Very happy I chose 1-800- battery.”

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Posted 3 months ago

“My 2018 Cadillac's battery died in my garage at 7:00PM on Saturday 8/31/24. I discovered 1800battery.com on Google search and placed my battery replacement order with them at 7:48PM. They acknowledged my very reasonably priced order immediately! On Sunday 9/1/24 at 9:06AM (Labor Day Weekend) I received an email stating that my order status had been changed to Driver Assigned/Pickup! I then received a text at 11:28AM that their technician was on on his way with their new battery and would arrive in about one hour! Their technician, Jeff Walker, arrived at 12:06PM and proceeded to remove my dead battery and install my new AC Delco battery which was an identical replacement! Jeff did a great job completing the replacement at 12:50PM and checking my alternator which was correctly charging the new battery that already had been delivered fully charged! My order was completed in only 17 hours from the time it was placed and the battery was delivered and installed! I highly recommend this company's battery replacement service and their very capable technician, Jeff Walker!”

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Posted 3 months ago

“The technician arrived within the requested time frame. I was able to track him in real time due to their advanced technology. Was a professional, efficient, and battery installed within a few minutes. Had a question regarding battery. Called customer service and representative answered my questions. All in all a pleasant experience.”

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Posted 3 months ago

“The young man seemed quite competent on installing the battery. The old battery was the original battery, so the tech had a difficult time disconnecting it. But he got it finished and my car just purred!!”

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Posted 3 months ago

“This was our SECOND battery replacement (two different cars) by this company, and both were totally excellent. I especially appreciate the trained and knowledgeable techs who did the work. Bob”

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Posted 3 months ago

“This was a horrific experience. Everything that could go wrong did. The entire time it truly felt as though we were being scammed. I paid in full and then had been told 2pm. At 3:30 I texted and asked where the promised tech was. I received a text back that said “per the tech the time is now 4pm-6pm.” We continued to wait. At 6 pm I texted yet again “where is the tech?” I received a text back that said “he is delayed another 45 minutes.” After 45 minutes I texted again and asked where he was. I got no return message. I then canceled the order at 7 pm. The “tech” showed up after 7:15 pm and was angry and had an attitude. Yelled at me, argued with me and could have cared less. That’s how I was treated as a customer Mr. CEO. This was an absolute train wreck Richard! The COO if you have one should be fired. If my refund does not show up promptly I will turn to authorities, including the attorney generals office in Nj (so many bad reviews and complaints) to call attention to the business practices of 1-800 Battery. I know for a fact that you will not see this Richard and that the note I received asking me for feedback was simply a form letter. But perhaps other consumers will view this and know that this company has zero credibility. Thanks for nothing. You all should be held accountable.”

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Posted 3 months ago

“Jason was awesome . On time and got the job done fast . Cared about my concerns .Got me back on the road . Thank You .”

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Posted 3 months ago

“Great service and great prices. Very professional technician. Would recommend this company.”

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Posted 3 months ago

“Very happy with the service I received it was quick and thorough. The technician not only tested my battery to make sure I really needed it, but also my alternator and cleaned off my terminals and pointed out one that would need future replacement. Will use again and have recommended this service already to two friends.”

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Posted 3 months ago

“Horrible experience! The person that came out to replace the battery on my GMC Denali damaged the old battery and cable so badly that he couldn’t put the new one in. I had to take it to the dealership for a bill of $1100 now!!! TO MAKE MATTERS WORSE- THEY ARE STILL CHARGING ME $100 FOR COMING OUT AND DAMAGING MY CAR!!! NOW THEY ARE IGNORING MY CALLS AND MESSAGES!!! CONSUMER BEWARE!!”

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Posted 3 months ago

“Very happy with my service call. Needed a new battery and he came out. Checked my old battery first to make sure it was truly dead. Checked alternator. Cleaned terminals. Let me know that one of them would need replacement. Very pleasant and thorough. Will use this service again. Have already recommended it to two others as well.”

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Posted 3 months ago

“Called 1 800 Battery and within 2 hours I had a new battery. Great service!!!!”

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Posted 3 months ago

“I made an appointment to purchase a battery and have it installed. I confirmed the time and was assured it would be done by 10 am today, August 30, only to be informed that none of their technicians wanted to do the job. Some said it was too far ( North Palm Beach) and others either refused or did not answer their phone. I took off work to be present when the technician was supposed to be at my apartment. The office could not even guarantee that it could be done today or tomorrow. Needless to say this was my one and only time doing business with 1800battery.”

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Posted 3 months ago

1-800-Battery is rated 4.3 based on 5,055 reviews