1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,115 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walter was great, fast and professional. Would definitely recommend”

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Posted 2 years ago

“Service was great and installation was on-time. I'll def use you again for any battery replacements”

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Posted 2 years ago

“Prompt service. Mechanic very friendly.”

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Posted 2 years ago

“Excellent and thorough service, will use again!”

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Posted 2 years ago

“Best service, professional , quick and great products offered”

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Posted 2 years ago

“Was notified by email that battery would arrive & be installed in 2 hours 2 minutes. After the 2 hours passed and no-show, chatted on line with rep who didn't know if local techs worked weekends, nothing on website noted no service on weekends. Never heard back from their rep.”

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Posted 2 years ago

“Great service!! A bit pricey but I understand I'm also paying for the convenience and the installation of the battery. They actually came an hour earlier than projected!!!👍”

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Posted 2 years ago

“Technician was great. Super friendly and left his number in case I had issues”

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Posted 2 years ago

“Very good service I will recommend you to everybody in need of a battery.”

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Posted 2 years ago

“Eddie did a great job, was prompt, quick and helpful - thanks Eddie!”

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Posted 2 years ago

“UNRELIABLE. I paid for service and scheduled service. Nobody showed up. Nobody called to say they weren't coming. I called, nobody answered. I entered the chat, nobody responded. Apparently, nobody is on duty after 7:00 pm CST, but the automated phone attendant doesn't say that, it say please hold, someone will be right with you. Likewise, the automated chat attendant doesn't say that it's unattended after hours, it says somebody will be right with you. Showing up the next day with apologies for being "late" isn't good enough. Also, when I was contacted by "Reviews.io" and indicated a negative review would be forthcoming, it gave me no opportunity to list a number of stars, and it was fairly obvious that the review would not be posted. I therefore posted this review directly.”

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Posted 2 years ago

“I purchased a new battery for my suv when it was dead in driveway for $282.00. He checked my alternator and my reading was exactly what it was supposed to be. Fast forward 28 days, my 282.00 battery is dead . So now I’m thinking there is something else wrong with my car and draining the battery. Soo they came. And I don’t really know what they did but told me it’s not the battery. He said the battery is fine. Soo I had to have my car towed $130.00 to my service station. Explained everything to my mechanic . So he charged the battery and wala…. The car started, so he went home and the next day he wanted to check it again. The car started again. Mechanic fee Was $30.00. So a total of $160.00. Because they probably just did not want to replace the battery which was still under warranty. 1800battery did not help me. They told me when I called them and before they arrived that it has to be an electrical issue. Car still starting, I think it may have been dead due to the fact that I don’t drive that much in the Florida sun will and does drain batteries”

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Posted 2 years ago

“Fast and efficient. Very friendly tech. Would highly recommend.”

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Posted 2 years ago

“What a fantastic service! Fast efficient and reliable. My technician was on time and had me up and running in less than 10 min. I highly recommend this service.”

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Posted 2 years ago

“Super convenient and fast! I appreciate the fact this service exists and thankful they got me back on the road. Thanks Tim!”

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Posted 2 years ago

“Incompetence or fraud? Not certain. I was charged $326 to purchase and install a battery. When the installer came, he had the wrong battery. The 1-800 battery reps sent him to get another one. Two hours later, he brings another wrong-sized battery. An hour after that, he leaves. I got nothing except a wasted 3 hours that evening. Now I have spent hours on the phone, trying to reach customer service. They only respond by text. They finally credited me for $218. I still have a remaining $108 to be credited. It is fraudulent to charge for a service or product not given. I am exasperated and I should be paid for the time I have spent trying to get my money refunded and the hours wasted on dealing with a company that sends batteries that are NOT the size on the order. Gee whiz!!!”

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Posted 2 years ago

“Great service, quick response time, would highly recommend!”

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Posted 2 years ago

“Awesome service 😊”

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Posted 2 years ago

“Quote a 3 hour eta was actually 7.5 hours, I purchased a die hard battery they came with a exide battery, The tech was very nice and friendly”

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Posted 2 years ago

“I was very pleased with 1-800-Battery. They showed up during the window of time they had told me and had the correct battery for my vehicle. He had an excellent attitude and was personable when talking to him. It would have helped me if I had received a notice when he was on his way instead of after he arrived at my address. I wouldn't hesitate to use them on another vehicle, if needed.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,115 reviews