1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,985 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience quick response friendly and knowledgeable associates.”

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Posted 1 month ago

“I called for a battery issue. The service was good but I needed to call to see what the status of the tech arrival before I received any communication. Then things seemed to happen. I would suggest a better arrival estimate. The first message said the arrival would be within 7 hours. Then an hour later I got a message that they were about 10 minutes away. If I had not looked at the tracker map I would have not seen the change. Then I went outside to wait for the vehicle to pull up and the tracker said they had arrived. I walked outside to look for the technicians car and saw a car sitting down the block. Just sitting there. It was an unmarked passenger vehicle. I just waited outside and about 13 minutes later that car pulled up to my house. Don’t know if it was a lunch break or what. The tech really never explained who he was nor really said hello. Just started setting some tools out of the back of his passenger car and changed out my battery. Never checked it for charge. I knew it was dead because I had checked it and tried charging it overnight and it was still dead but this seemed not as professional as the advertisements indicated. I needed to provide the tech with tools so he could get the battery out. Well I gut a new battery but not impressed with the professionalism of the company.”

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Posted 1 month ago

“I had the worst experience. My order that was supposed to arrive 8am -10am the technician did not arrive until 1:30pm with zero communication. To make matters worse, he couldn’t start the car to fix the battery. I am yet to receive my refund”

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Posted 1 month ago

“Juan installed the battery and was great.”

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Posted 1 month ago

“Excellent response time and workmanship! I highly recommend them”

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Posted 1 month ago

“5 out of 5 stars. It wouldn't let me click. Good job. Efficient and friendly.”

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Posted 1 month ago

“Promptly services, the technician arrived on time, brought the battery and in less of 40 minutes my car work perfectly. Customer services was very good and technician very professional”

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Posted 1 month ago

“I got a new battery! Quick, efficient and priced well. Christopher, the tech, was awesome!”

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Posted 1 month ago

“my battery was completly dead and I had just shipped my car to a new address. I did not know anyone who could refer me to a company that could help. I went on line to 1 800 Battery.com and place an order. I received an immediate response and within 2 hours the gentleman from your company arrived with the correct battery and it was installed within 45 minutes. The installer was pleasant and thorough and professional. For the future, I would not call any other company to help me. Well Done!!!!!!”

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Posted 1 month ago

“Incredibly Service. Technician was quick and knowledgeable.”

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Posted 1 month ago

“David Builtron delivered and installed a new car battery in my vehicle in the driveway less than 90 minutes after my initial request. He was courteous, professional, and efficient, removing my old battery quickly despite years of corrosion on the positive terminal. The price was fair, and the convenience of your service is unmatched. Great work.”

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Posted 1 month ago

“Quick response. It was a Sunday and they were here in about an hour. Jermaine was very nice and courteous. He had the battery replaced in 30 minutes. I would highly recommend this company”

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Posted 1 month ago

“Quick, efficient and reasonably priced. Christopher, the tech, was awesome!”

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Posted 1 month ago

“what a great service. I've had batteries replaced before at the dealer, and it takes hours even if you have an appointment. I made an apppointment with 1-800-Battery online and they called me within half an hour and told me the technician will be there in 90 minutes. He came, replaced the battery and everything was great. At home. No hassle. I'll use 1-800-Battery again when I need another batter. Can't beat it.”

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Posted 1 month ago

“What a great service. I had recently broken my foot. I went to start my car. Nothing. I was going to call Allstate to jump me so I could go to “a major box store” but decided to try you guys out. Great online communication, text messaging! I will use you guys from now on!”

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Posted 1 month ago

“Increíble service! They really need to know what ASAP means!! I got my service in 45’minutes in LA MY INSTALER WAS AMAZING Thanks!!”

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Posted 1 month ago

“Super fast and super convenient! I found out my battery was almost dead....and about 2 hours later someone pulled into my driveway to replace it for me. I never had to leave the house. Fantastic!”

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Posted 1 month ago

“Super convenient and fast. Less than 3 hours start to finish.”

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Posted 1 month ago

“Orlando was amazing, especially while we were having hurricane Helene going on around us. Thank you.”

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Posted 1 month ago

“At first after reading the online reviews I was a little apprehensive but the entire first experience was extremely good for me. I was able to finance the battery through Affirm which was a big help and went smoothly due to past positive transactions I've had with them. Terry the technician came out and was a little early which was good. He checked the car first to make sure I needed a battery and then quickly installed it. Afterwards we tested and started and turned off the car and waited a few minutes for about 4X and I was confident all was fine. I am very pleased with the service I received today and would definitely the entire process all over again. Thank you. I give 5 out of 5 stars.”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 4,985 reviews