1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent Mr Burchfield a great individual to deal with if all your staff is like him you will be in business for a long time he gets 6 out of 5 stars from me again thanks for everything.”

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Posted 1 year ago

“DO NOT USE THIS COMPANY! Total scam! I paid $344 for a DieHard Gold battery, a guy showed up with some off-brand random battery. I called the company on the spot and they said they reserve the right to give you ANY battery they have, and that I should have read the FAQ page so I would have known that. They said they had to charge me a $99 service fee to cancel the order. Uh, no way!”

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Posted 1 year ago

“Very convenient. The tech was pleasant. Love this service”

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Posted 1 year ago

“Fast service.”

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Posted 1 year ago

“came at time as promised. Technician was courteous professional and knowledgeable. a sour out of appreciab to Ryan Thompson”

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Posted 1 year ago

“Luis was on time and got the job done. Was a simple and easy process.”

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Posted 1 year ago

“Daniel did an excellent job putting the battery in my Toyota Tacoma pick up. In the parking garage at my apartment. He was helpful and courteous.👍👍”

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Posted 1 year ago

“My technician, Kamall was fantastic. He was communicative the entire commute from Tampa to Clearwater. He was on time, organized, professional, and very nice. I recommend 1-800-battery for fast delivery. He installed the battery right in my driveway. This saved me a costly tow to the auto shop. I am so grateful for Kamall and his fantastic customer service ! ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Consider re-labeling appointment time to say appointment arrival window. I began expecting my installer at the beginning of the two-hour time frame. He didn't arrive until about 1/2 hour after the time frame closed. I was anxious the entire time thinking I had been scammed.”

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Posted 1 year ago

“Tech did not communicate well, i ordered a battery they showed up and charged 120 to test my battery and beecause it was charged they left, called back asking them to waive service fee and come put battery in they said yea no problem but we wont waive service fee, I was chgarged 119$ for someone to test the voltage on my battery .... Again I did call 1800Battery to buy a battery Not 1800testabattery to have one tested, Very displeased with how they handled this I wont be back.”

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Posted 1 year ago

“Jermie was on time, knowledgeable and courteous.”

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Posted 1 year ago

“Excellent and fast service! Very pleased!”

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Posted 1 year ago

“I needed a battery installed in an underground parking garage. No one would deliver except 800 BATTERY. Fast, excellent service. Technician was smart and friendly. Couldn't ask for anything more.”

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Posted 1 year ago

“extremely happy with the process from start to finish.”

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Posted 1 year ago

“It was great! We live in Minnesota so needless to say love the idea of this service. I decided to take a chance on them. I booked online between 2 and 4 PM the same day, I got a text at 2:20 saying my technician Sammie was on his way. I could track him. He called me to let me know he was close. Sammie was great! He took out the old battery, put in the new battery and had me turn the car on to make sure we were in business. By 3:15 my car running! No tow was needed. Thank you!”

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Posted 1 year ago

“Decent on price. Waited really, really long.”

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Posted 1 year ago

“There would be a $99 fee charged for the dispatch. EVEN IF I AM CALLING AFTER YOUR PROMISED TIME AND THE BATTERY HAS NOT EVEN BEEN PICKED UP YET much less delivered and installed? Rep told me it was POLICY! The REP changed the status of my order as I was speaking to her to reflect that the order was in transit- mind you this was well after the 2 hour promise. Recieved email at 2PM thanking me for order- I believe this is the time the REP updated the status to in transit. So your delivery policy is garbage and can be ignored but your money grabbing policy is enforced? REFUND SHOULD BE PROVIDED FOR FULL AMOUNT - ORDER 46329”

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Posted 1 year ago

“Horrible service will never refer or come back they didn’t come the day they was suppose to there was no urgency to get to me the following day talked to management and nothing was resolved spending almost $400 for what to wait two days”

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Posted 1 year ago

“see history of order ..poor - service was not provided in time promised - tried to cancel and was given pushback saying there would be a dispatch fee - even after missing original promised window of service.”

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Posted 1 year ago

“Excellent and fast service!”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews